Advertisers targeting low- to middle-income consumers have a
new way to grab the attention of a captive audience: customers waiting in line at check
cashing stores.
Signage and sampling are the mediums.
To find out how to get your clients message
displayed on the walls of neighborhood locations, read on.
This is one in a Media Life series on buying the
new out-of-home venues. They appear weekly.
Fast Facts
What
Ads and sampling in check cashing centers.
Who
Encompass Outdoor Media, headquartered in New
York City.
How it works
Signage is visible as customers wait in line.
Posters measure 24 inches by 36 inches and are displayed in glass, keyed frames.
The location that its placed depends
on the facility, says partner Michael Travin. Each place is structured a
little differently.
The best sight line in the location is what
we strive for, says partner Don Winter.
An advertiser can place up to five signs in a
location, depending on available wall space.
Most advertisers target several locations, Winter
says. It depends on what theyre trying to do, but say they want Brooklyn and
there are 100 choices, theyll pick 30 or 40.
Coupons, samples and brochures can be handed to
consumers along with their money.
Sampling can be something like gum, CDs,
anything that can go through the window at a check cashing location, given out by tellers
at the time of transaction, Winter says.
Creative is provided by the advertiser, though
Encompass can assist with development of creative. Four-color process is available.
Days and times that the locations are open vary,
Travin says, though most are open six days a week or Monday through Saturday with some
open 24 hours.
In addition to check cashing, services can
include sale of telephone cards and money orders, facilitation of electronic bill paying
and money wire transfers. Some also have ATMs and sell public transit tokens.
Some are stand-alone stores and some are
part of strip malls, Winter says. Theyre all independently owned.
There is opportunity for local reach as well as
national and regional, Winter says.
Multiple advertisers can run ads at each
location. Product exclusivity can be negotiated.
Markets
Currently there are 660 locations available in
New York City, more than a thousand in the New Jersey, Connecticut and Northern New York
state area, and more than 10,000 across the country.
Most locations are in urban areas, but there are
also rural markets, Winter says.
Research
When surveyed, 58 percent of respondents said
they use check-cashing locations even though they have at least one type of account at a
traditional bank, according to Financial Service Centers of America in Hackensack, N.J.
How measured?
Monthly foot traffic through each check cashing
location averages 4,500, according to research by the New York Check Cashing Association
provided by Encompass.
Customers stand in line 10 to 15 minutes, Winter
says. Proof of performance is provided, including photos.
What product categories do well?
Categories run the gamut from fast food to
health awareness campaigns and anything in between, Travin says.
Good fits also include utility companies,
wireless services, phone cards, food, automobile manufacturers, entertainment and tax
preparation services.
Demographics
General characteristics of check cashing location
patrons, according to the New York Check Cashing Association, include:
Gender
- Male 53 percent
- Female 47 percent
Annual Income
- Less than $20,000 at 23 percent
- $20,000 to $30,000 at 27 percent
- $30,000 to $40,000 at 21 percent
- $40,000 to $50,000 at 12 percent
- $50,000 to $75,000 at 8 percent
- Over $75,000 at 4 percent
Race
- African American at 38 percent
- Hispanic at 28 percent
- Asian at 2 percent
- Caucasian at 28 percent
- Native American at 2 percent
- Other at 2 percent
Martial Status
- Married at 34 percent
- Single/never married at 48 percent
- Divorced/separated at 15 percent
- Widowed at 2 percent
Employment
- Full time at 80 percent
- Part time at 9 percent
- Stay-at-home spouse at 1 percent
- Student at 1 percent
- Retired at 3 percent
- Unemployed at 5 percent
- Service industry at 24 percent
- Skilled crafts at 10 percent
- Unskilled crafts at 11 percent
- Management, administrative and clerical at 17 percent
The program has an ethnic reach through primarily
urban areas. Specific groups can be targeted by zip code, market, borough, town or city,
Winter says.
Making the buy
Lead time is 30 days. Signage can be bought on a monthly basis, though
most advertisers take multiple months, Winter says.
The cost is $150 to $200 per poster, per
location, per month, Travin says. Production is extra. A general market buy is one
price with a specific location a little premium above that.
Whos already in check cashing locations
The state of New York.
What theyre saying
We used check cashing to target
lower-income and ethnic audiences. Its a unique way to reach into inner-city
neighborhoods with a point-of-purchase promotion. At the campaigns onset we saw a
spike in direct response. There arent a large number of new media, so this is a
valuable new arrow in our quiver. Kenneth Hochman, president of New York
City-based America Media Concepts
Web site info
Encompass Outdoor Media at www.encompassmediagroup.com
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