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On Amazon, no such thing as impartial review
Who are the anonymous book reviewers on Amazon.com who use such grandiose words as "masterful," "page-turner" and "tear-jerker” in their reviews? About 10 million readers have posted reviews on Amazon, which does not require reviewers to provide their names or other personal data. But those who signed their critiques as "a reader from (fill in the city)" lost their anonymity earlier this week when a glitch on the Canadian web site accidentally switched reviewers’ screen names with their real names. Among those whose identities were revealed were authors who posted glowing reviews of their own work in hopes of boosting sales. This “unfortunate error,” as it was called by Amazon, exposed the anonymous book reviewing feature’s potential not only for self-promotion but also for revenge. Writer John Rechy confessed to writing a review of his own book under the pseudonym "a reader from Chicago," saying that if anyone could come in and trash a book anonymously, he should be able to go in and rebut it. Author Dave Eggers admitted to writing fabulous reviews for friends when he suspected that rivals had bashed their books anonymously.

Business travelers rush to online booking
While many business travelers continue to head for the telephone instead of the keyboard when planning a trip, this may not be the case for long. A new report from PhoCusWright Inc., a company that supplies the travel and tourism industry with research and forecasts, suggests that online travel booking is capturing an increasing share of the corporate travel market. Companies are trying to save money and get the best travel deals, shifting responsibility for travel arrangements onto their employees through online systems. Susan Steinbrink, who authored the report, estimates that about 23 percent of U.S. corporate travel bookings are now made online. The $18.8 billion worth of air, car rental and hotel industry revenue came from bookings made via online sites will grow to 38.5 percent of total sales in 2006, when they are expected to reach $36.5 billion. Much of the expected growth, the report speculates, will come from mid-sized companies, where there is no travel manager, no uniform travel policy or travel agency to manage the company's travel activities.

eBay has monopoly on faux jail-free cards
Contrary to what some naive eBay buyers may believe, real life does not work like a game of Monopoly. Hundreds of police-union wallet cards have been put up for auction on the popular internet auction site and they are being gobbled up by buyers who mistakenly believe that flashing one of these “get out of jail free” cards will convince police to let them off from speeding tickets and other minor infractions. These New York Police Department union “courtesy cards” were originally intended as keepsakes or as a fund-raiser for police widows and children. For the record, all you’ll get from flashing it is an irate policeman.

Mitsubishi: Our ad destiny lies online
Mitsubishi Motors is jettisoning ads featuring hip twentysomethings poppin’ and groovin’ to thumping dance music while cruising city streets in favor of more ads like its Super Bowl cliffhanger from Interpublic Group's Deutsch/LA. SeeWhatHappens.com recorded 11 million hits in the six hours following the ad's debut as people logged on to see a Mitsubishi Galant triumphing over a Toyota Camry in a crash-avoidance test, receiving more visitors in its first 24 hours than MitsubishiCars.com usually does in a month. The new ads will target a slightly older demographic than the previous ones.


February 17, 2004© 2004 Media Life


 


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