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Have we been punk’d by the
Recording Industry Association of America? You might think so after
reading a study released last week from Harvard Business School and
the University of North Carolina, which finds no link between
increased file sharing of copyrighted music and decreased CD sales.
Harvard Prof. Felix Oberholzer-Gee and UNC’s Koleman Strumpf
examined data from the second half of 2002 and found that not only
was there no direct link between downloading and slumping CD sales,
but that sometimes downloads even spark users to buy the album. The
pair studied some 1.75 million downloads over a 17-week period and
combined that data with Nielsen SoundScan sales figures for 680
albums to reach their results. The findings certainly have people
talking – Forrester Research, for one, which released an earlier
study finding that downloads cost the recording industry about $700
million annually. The RIAA, which has filed more than 2,000 suits
against music uploaders in the past six months, dismissed the study,
saying it has seen plenty of other evidence to support its position.
Oberholzer-Gee spoke to Media Life about the surprising results, the
future of illegal downloads and the real reasons why people don’t
buy CDs.
What did you find most interesting or
surprising in your research?
I think the key finding itself, that there’s
no relationship between file sharing and sales, that was surprising.
Me and my co-author, Koleman Strumpf, went in thinking that we’d
find an effect. That was the established wisdom at the time we
started. But we ran the first model and we didn’t get an effect,
and we thought, ‘We must be doing this wrong.’
We analyzed the
data in every conceivable way that we could, and the results were
very robust. There is no big impact from file sharing on sales. We
even said, ‘What if the worst-case scenario were true?’ We used
a statistical model with the most pessimistic forecast, and our
finding was at the most, file sharing could account for a
decline of 2 million albums sold in 2002. At the same time, between
2000 and 2002, CD sales declined by 135 million. The effect is just
tiny.
What has been the reaction to the findings?
What are people most interested in?
My phone has been ringing nonstop! There was
some surprise in the consumer surveys that we had. Always people had
said you can look to use the internet to essentially figure out the
quality [of the CD]. You download a few songs from the album, think
they’re great, then go to the store and buy it. There’s a
Forrester Research study that shows this. But there was no good way
to know how big this group is. Is this the typical consumer or is
this a fringe group?
We see now in our data that this is exactly
what happens. Very rarely do people download an entire album, just
one or two songs, and in that sense I think it was somewhat of a
surprise for me.
The internet is more like the radio than we
thought. As a music model it’s like radio, you get the songs for
free, you get hooked and you have to buy the CD. A similar thing
happens here.
Your research suggests some downloads actually
boost album sales while downloads of low-selling albums may actually
hurt them; why?
We tracked 680 albums in total. When they’re
all taken together, there’s no relation between file sharing and
songs. But when you look at this, different albums do really well
and others don’t do so well.
The music industry profit critically
hinges on how well the bestsellers do – all the profits come from
albums that sell a half-million copies. We found that CDs that don’t
do well, sell 36,000 copies or less, we do find a negative impact on
sales. Economically speaking, that’s relatively small, but
nevertheless it is there.
As you move up the distribution list to
the ever more successful albums, we find the effect of file sharing
is more and more positive. The top of the distribution, the albums
selling more than 600,000 copies, we find that 150 additional
downloads increases sales by one single copy.
If downloads aren't hurting CD sales, why have
we been hearing that they are for years?
Well, I think sales are falling quite
rapidly, it’s more than just a couple percentage points a year,
so it’s natural to look at what has changed [in this time] and
then try to think or think of something that could have been
happening at the same time.
The question is, well, if not file
sharing, why do sales fall? There’s a couple of possible reasons.
One is that we were in a CD replacement boom for a while, where
people bought albums they already owned, they bought them again on
CD. We might be at the CD replacement boom end.
The economy is
relatively weak, and the price of CDs has gone up – they’re more
expensive. Then some might say we’re in an artistic slump, that
there’s not much interesting music out there, but that’s hard to
substantiate.
The study was conducted in 2002, before iTunes
launched and Napster came back. Is the data still relevant two years
later, and what do you think the impact of legal download stores
will be as they become more popular?
Relative to the column of file sharing we
see, service like iTunes are small. We observed millions and
millions of transfers. It might be the downloading from iTunes has a
major impact in the future, but I think it’s unlikely at this
point.
Based on what you learned from this study, do
you see illegal downloads increasing or decreasing, and do you think
the RIAA suits have anything to do with that?
We see in the data that downloading music
was not all that easy in 2002. For every three downloads that were
started, only one was successful. It has to do with they end up
downloading the wrong file, so they look for the same song again;
the file is of poor quality or it gets interrupted.
So what in the
future we will see is people getting better and better broadband
connections and downloading becoming easier. I don’t think the
legal strategy the RIAA is pursuing will be successful, and the
reason is if you look at where files come from, this is almost a
worldwide supply.
Only 45 percent of files downloaded in the U.S.
come from computers in the U.S.; 55 percent are from all over the
world. What you need to make it work is an effective legal strategy
in 150 countries, and that seems unlikely.
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