Kicking the zzzs
out of direct mail


Do-it-yourselfer Zairmail is a top web advertiser

By Marty Beard

   
Direct mail remains a proven and widespread marketing tool, yet it has its disadvantages, primarily a slow turnaround time.
   The notion of "internet time" may have lost some of its cachet in the wake of the dot.com implosion, but it has nonetheless seeped into every facet of the business world.
   And it now promises to accelerate direct mail, much as it has sped up all communications.
   One internet-based direct-mail service, Zairmail.com, has become a top online advertiser.
   For the week ending Sept. 30, Zairmail was the No. 9 advertiser online, generating almost 91 million impressions and getting exposed to a unique audience numbering 1.3 million, roughly 1.8 percent of the body of active web users.
    Zairmail.com lets marketers compose their mailings in Microsoft Word or Adobe Acrobat. Users then upload their documents to Zairmail’s web site, and from there they are printed at any of the company’s regional printing facilities.
    The documents are merged with a mailing list, purchased either from Zairmail or provided by the consumer. The letters are then printed, assembled, and shipped out via U.S. Postal Service at the cost of 49 cents for a one-page black-and-white letter sent via Standard A delivery, or 99 cents for a one-page color letter sent first class.
   The total turnaround time for a Zairmail direct mailing, the company says, is usually 24 to 48 hours, compared to three weeks for a traditional direct mail campaign.
    Additionally, individual consumers can also use the service to send up to two free personal letters a day. The catch, of course, is that recipients receive a packet full of coupons and special offers in addition to the message.
    Zairmail's clients include the NAACP and the U.S. Chamber of Commerce. Zairmail was founded in 1999 and is based in Portland, Ore.
    There are similar services out there, including one called NetPost that lets mailers send out custom postcards as well as other mailings. The U.S. Postal Service provides links to both Zairmail and Netpost on its web site.
    Zairmail’s high ad impression numbers were generated through banners placed on MusicCity.com, which was the No. 7 ad domain for the week ending Sept. 30. MusicCity, which offers file-swapping software, recently became one of the targets of an anti-piracy lawsuit from the music and movie industries.
    Zairmail launched this new campaign on major web sites starting Sept. 14. The simple blue banners feature the message, "Send bulk postal mail from your computer."
    Also in the rankings, news organizations’ web sites continue to pull in lots of traffic in the wake of the Sept. 11 attacks.
    CNET.com was the No. 25 overall domain, with an audience of 2.5 million unique visitors.
    And The New York Times’s web site, NYTimes.com, came in as the No. 19 ad domain, with 19 million impressions, followed by No. 20 Time.com, with 14 million.



  

Top 25 Properties


Property

Unique
Audience (000)

Reach %

Time Spent per Person
(hh:mm:ss)

1. AOL Time Warner

38,258

50.9

0:15:53

2. Yahoo

30,225

40.3

0:26:10

3. MSN

29,180

38.9

0:21:07

4. Microsoft

10,080

13.4

0:04:39

5. Lycos Network

8,890

11.8

0:07:45

6. Excite@Home

7,193

9.6

0:13:49

7. eBay

7,160

9.5

0:36:00

8. Walt Disney Internet Group

6,545

8.7

0:13:26

9. Google

6,029

8.0

0:06:07

10. eUniverse Network

5,884

7.8

0:07:59

11. About-Primedia

5,747

7.7

0:05:12

12. Amazon

5,297

7.1

0:07:43

13. CNET Networks

4,596

6.1

0:05:32

14. American Greetings

4,192

5.6

0:06:59

15. InfoSpace

3,981

5.3

0:05:29

16. AT&T

3,701

4.9

0:11:06

17. Ask Jeeves

3,551

4.7

0:04:50

18. ClassMates Online

3,437

4.6

0:04:43

19. EarthLink

3,304

4.4

0:06:06

20. iWon

2,996

4.0

0:27:50

21. GoTo.com

2,605

3.5

0:02:31

22. Vivendi Universal

2,495

3.3

0:08:58

23. Gator.com

2,467

3.3

0:05:05

24. iVillage

2,451

3.3

0:07:55

25. EA Online

2,407

3.2

0:56:10

Source: Nielsen//NetRatings

 

Top 10 Advertisers


Advertiser

Impressions (000)

Unique
Audience (000)

Active
Reach (%)

1. Yahoo

291,637

18,752

24.97

2. Microsoft

284,494

19,897

26.49

3. Providian Financial Corp

234,325

25,444

33.88

4. AOL Time Warner

225,611

19,076

25.4

5. Bertelsmann

207,275

16,359

21.78

6. Nextcard

153,629

13,599

18.11

7. Classmates Online

145,733

16,268

21.66

8. Citigroup Inc

94,632

15,745

20.97

9. Zairmail

90,923

1,357

1.81

10. Sony Corp

78,557

18,693

24.89

Source: Nielsen//NetRatings

 

Top 25 Domains


Domain

Unique
Audience
(000)

Reach %

Time Spent
per Person
(hh:mm:ss)

1. yahoo.com

28,762

38.3

0:26:26

2. aol.com

27,043

36.0

0:13:06

3. msn.com

26,153

34.8

0:18:55

4. passport.com

13,842

18.4

0:02:42

5. microsoft.com

9,617

12.8

0:04:37

6. ebay.com

6,804

9.1

0:35:34

7. go.com

6,389

8.5

0:13:35

8. geocities.com

6,134

8.2

0:04:11

9. google.com

6,024

8.0

0:06:06

10. netscape.com

5,753

7.7

0:09:51

11. excite.com

5,488

7.3

0:15:34

12. amazon.com

4,984

6.6

0:07:09

13. cnn.com

4,288

5.7

0:10:24

14. msnbc.com

3,607

4.8

0:07:53

15. lycos.com

3,459

4.6

0:09:43

16. classmates.com

3,437

4.6

0:04:43

17. about.com

3,338

4.4

0:03:53

18. iwon.com

2,996

4.0

0:27:50

19. compuserve.com

2,976

4.0

0:18:12

20. earthlink.net

2,940

3.9

0:06:29

21. tripod.com

2,754

3.7

0:03:30

22. ask.com

2,685

3.6

0:05:16

23. att.net

2,578

3.4

0:10:51

24. goto.com

2,556

3.4

0:02:33

25. cnet.com

2,508

3.3

0:04:13

Source: Nielsen//NetRatings

 

Top 25 Advertising Domains


Domain

Impressions (000)

Active Reach (%)

1. yahoo.com

995,502

32.43

2. msn.com

751,120

30.57

3. aol.com

369,497

30.46

4. ebay.com

139,720

5.62

5. netscape.com

125,252

7.08

6. lycos.com

115,487

3.62

7. musiccity.com

107,490

1.96

8. go.com

84,970

6.64

9. att.net

42,010

2.66

10. monster.com

72,759

1.84

11. pogo.com

76,085

2.32

12. cnn.com

40,197

4.47

13. compuserve.com

34,156

2.91

14. excite.com

54,471

3.87

15. netzero.net

27,579

1.42

16. msnbc.com

28,393

4.96

17. cnet.com

21,823

2.57

18. fastclick.net

17,269

4.54

19. nytimes.com

19,713

1.45

20. time.com

14,498

2.01

21. looksmart.com

24,153

1.93

22. audiogalaxy.com

28,582

1.04

23. mapquest.com

20,344

2.49

24. drudgereport.com

11,435

0.78

25. mail.com

9,703

0.25

Source: Nielsen//NetRatings

 

Top Ten Banners


Advertiser

Impressions (000)

Unique Audience
(000)

Active Reach
(%)

1. Classmates Online

129,789

12,906

17.18

2. DietSmart

34,347

9,434

12.56

3. Nextcard

46,492

7,997

10.65

4. Bonzi.com Software

35,344

7,717

10.28

5. BMG Entertainment

61,687

7,495

9.98

6. eDiets.com

12,746

6,935

9.23

7. Orbitz

27,937

6,907

9.2

8. Providian Financial

17,926

6,344

8.45

9. Debticated Consumer Counseling

20,160

6,067

8.08

10. BMG Entertainment

53,481

5,803

7.73

Source: Nielsen//NetRatings

 

Average Usage


 

Current Week

Last Week

% Change

Number of Sessions per Week

6

6

0

Page Views per Week

214

212

0.94

Page Views per Surfing Session

34

34

0

Time Spent per Week

3:17:00

3:13:21

1.89

Time Spent During Surfing Session

0:31:41

0:31:08

1.77

Duration a Page Viewed

0:00:56

0:00:55

1.77

Active Internet Universe

75,100,137

73,786,146

1.78

Current Internet Universe Estimate

169,355,382

169,225,512

0.08

Source: Nielsen//NetRatings

 

October 11, 2001 © 2001 Media Life


-Marty Beard is a staff writer for Media Life.


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