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Study:
Surfers just
say no to paid content
Hell, we're
already paying big $s to go online
By Jeremy Schlosberg
Web pornography and The Wall Street Journal online edition have something
in common. They are among the few internet entities that can get away with
charging for their content.
A number of sites that started by charging
subscription fees dropped them, notably Slate and TheStreet.com.
Yet the idea of paid web content persists. Yahoo
of late has been considering charging for some of its content.
Before moving ahead, portal executives might consider looking
at a new study from the Consumer
Electronics Association.
Conclusion: The vast majority of internet surfers
believe all web content should be free.
Fully 77 percent of web users today oppose the idea of paying
for information, according to the survey.
Another 11 percent say they are neutral about the issue. Only
4 percent support it.
This is the uphill battle any pay-for-content editorial site
has to face, in a nutshell.
The issue isn't that consumers feel everything online
ought to be free, as it is often framed. It's that they feel they're
already paying, which in fact they are.
Entrepreneurs, venture capitalists, journalists and
others involved in the fledgling web publishing industry overlook this,
but ordinary people who go online are already paying some $20 a month to
be there. Those who have upgraded to high-speed access are paying double
that, or more.
As far as users are concerned, they have been paying for
their content since the day they logged online. And it is not a monthly
bill they are quite so used to paying yet. Why should they pay more for
individual sites or services?
Users don’t report a whole lot more eagerness to pay for
visual content either. Two-thirds oppose the idea of having to pay for
downloading pictures, according to the survey.
When it comes to the audio/visual content that the Consumer Electronics Association
is itself more interested in, consumers were somewhat less resistant to
the idea of extra fees.
Only 51 percent say they oppose the idea of paying for music
online and 50 percent don’t want to pay for games. For video clips or movies, the percentage goes down to 48,
and just 43 percent say they are against
paying for computer software they download.
When it comes to multimedia content, users are
receiving tangible products that they are used to paying a fair amount of
money for. In this case they mind less the idea of a premium on top of
their monthly internet bill.
The web’s editorial content, on the other hand, is being
used largely by consumers as a sort of vast, interactive library.
And when was the last time you saw a library that required
admission on the way in?
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DO CONSUMERS OPPOSE
OR SUPPORT
ONLINE CONTENT FOR A PRICE?
|
|
Content |
Oppose |
Neutral |
Support |
No Opinion |
|
Information* |
77% |
11% |
4% |
9% |
|
Pictures |
66% |
17% |
7% |
10% |
|
Sound files** |
60% |
17% |
7% |
15% |
|
Audio files*** |
51% |
20% |
17% |
13% |
|
Games |
50% |
24% |
16% |
10% |
|
Video clips or movies |
48% |
25% |
16% |
12% |
|
Computer software |
43% |
25% |
22% |
10% |
|
Electronic books |
40% |
25% |
21% |
14% |
*Such
as news stories, financial reports, driving directions, health
articles, etc.
** Such as .wav files
*** Such as .mp3 files
Source: Consumer Electronics Association
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-Jeremy Schlosberg is the senior
editor for new media.

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