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Amazon:
We're dumping 15% of our staff
Online retailer Amazon.com says it will fire 15
percent of its staff, or 1,300 people. Additionally, the 5-year-old
company will shut down its McDonough, Ga., distribution center and a
customer service center in Seattle. Amazon also will cease to operate its
Seattle distribution center year-round. The restructuring will cost the
company $150 million. The layoffs and closings are cost-cutting measures
meant to help the company turn a profit. Among those fired were 400
workers in the company's customer-service center who have recently been
attempting to unionize. Amazon says it expects to become profitable by the
fourth quarter of this year. The streamlining follows Amazon’s most
recent quarterly earnings report, which came out Tuesday. The company lost
$90.4 million for the quarter ended Dec. 31. In the same period the year
before, the company lost $184.9 million.
Founder of LifeMinders
steps down as CEO
The man who founded the targeted emailer LifeMinders is resigning as its
chairman and CEO, as the company continues to struggle to produce revenue.
Founder Stephen Chapin has been replaced by board member Jonathan Bulkeley,
the former CEO of Barnesandnoble.com. At the same time, LifeMinders has
officially announced layoffs that were actually made back on Jan. 5--19
percent of its workforce were let go, which was 31 people. As another
cost-cutting move, LifeMinders has announced it will close down its
wireless division. LifeMinders announced a net loss of $70.5 million for
the fourth quarter. The bulk of LifeMinders’ income comes from the
direct-marketing advertising it includes in the "reminder"
emails it sends to its members. LifeMinders says its bottom line was hurt
by slow ad sales and stricter credit policies. Currently, LifeMinders has
21 million members. Industry observers had hailed LifeMinder’s technique
of inserting ads into personalized emails as a way to profit off the
internet, but the belt-tightening at LifeMinders suggests the company’s
model is no magic bullet to make it more successful than any other
ad-supported dot.com.
Sports retailer MVP.com
is shutting down
Sporting goods e-tailer MVP.com has announced that it is shutting down.
The news comes shortly after the company sold many of its assets,
including its trademarks and several URLs, to former partner
SportsLine.com. The year-old company was best known for its backers, three
prominent athletes. One-time Denver Broncos quarterback John Elway led the
venture, and basketball player Michael Jordan and hockey player Wayne
Gretzky held large stakes in it. The web site is still up and running and
accepting orders, and SportsLine has indicated it will keep the site up at
least during the transfer of its assets. SportsLine broke off its
partnership with MVP last fall after the company failed to make a
multimillion-dollar quarterly payment on time. Chicago-based MVP closed
its offices in Boulder, Colo., and Austin, Texas, last month, laying off
166 employees in the process. MVP’s remaining 43 employees will be
phased out over the next couple of months.
Study: High-speed access
is the rule at work
By 2005, 87 percent of all workers who have at-work internet access will
have high-speed connections, according to a new Jupiter Communications
report. Currently, about 57 percent of people with internet access at work
have a high-speed connection. In numbers that means that the at-work
broadband market will grow from 24 million to 55 million people. The
at-home population of broadband users is about 36 percent of the size of
the at-work broadband audience -- some 4.8 million households had
broadband access as of the end of 2000, translating into about 8.6 million
people. But most people who have broadband access at work have dial-up
internet connections at home. Even as the high-speed market expands
significantly in the workplace, Jupiter warned companies not to see it as
any sort of panacea for reaching workers through broadband-enhanced
advertising. People at work have too many distractions to be expected to
tune into ad messages, the report says.
New Yorker to publish
e-books
The New Yorker has teamed up with Microsoft to publish a series of
e-books, which will be readable only in the Microsoft Reader format. The
first of the e-books will debut this Tuesday. They will retail for $7.95
on BarnesandNoble.com--and on the New Yorker’s web site, which is slated
to launch in the middle of next month. All of the e-books will contain
material, both fiction and nonfiction, that already has been published in
the New Yorker. In that vein, the first two e-books are anthologies. One,
called, "The Price of Everything," contains business writings;
the other, called "In Sickness and In Health," contains articles
on medicine and health. Henry Finder edited both of the upcoming releases.
New Yorker editors will compile all of the e-books.
Study: Smart sites seem
to download faster
Everyone grumbles about web pages that take too long to load, but quick
downloads might not matter as much as ease of use, according to research
firm User Interface Engineering. UIE studied 10 popular web sites’ speeds via 56 kbps
modem and had its testers perform tasks on the site, such as purchases
and research. The subjects declared Amazon.com, REI.com and L.L. Bean.com
to be the fastest and About.com the slowest. But the researchers
determined that there was actually no correlation between actual download
speeds and perceived download speeds. About.com, for example, was rated
the slowest, but was actually the fastest site, with a load time of 8
seconds. High-rated Amazon proved to be one of the slowest sites; it took
36 seconds. Users tend to rate the sites on whether or not they have time
to complete the task they set out to perform on the site.
The finding contradicts conventional
wisdom, which holds that users give up on sites that take longer than 10
seconds to load

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