 |
It
was a blue Xmas for
web-only e-commerce
But big
traffic leaps for brick-and-click joints
By Jeremy Schlosberg
A year after the 1999 holiday season proved to analysts that pure-play
retailers were the wave of the future, Christmas 2000 has knocked the
stuffing out of the very concept of being an internet-only retailer.
Even as traffic to retail web sites rose impressively during
the holidays in 2000 compared to the previous year, the net’s leading
pure-play retailers lost serious ground.
What pure-plays remain reasonably vibrant on the web are
those that are not strictly speaking retailers but offer services related
to retailing, such as sites offering reward programs for shoppers or
comparison shopping sites.
Buy.com and eToys, the Nos. 4 and 5 web retailers in
1999, dropped to Nos. 9 and 10 in 2000, according to new data from Media
Metrix. Both actually lost visitors in 2000, even though overall traffic
to web retail sites increased 30.3 percent between 1999 and 2000.
Another leading web retailer, CDNow, saw a 15 percent
increase in traffic comparing the 1999 and 2000 holiday seasons. But this
was still a lower rate than the 18.6 percent increase in traffic
experienced by the entire web over that same time frame.
Amazon.com remained the leading net retailer but it is
no longer a pure-play because of its joint arrangement with Toysrus.com.
Media Metrix notes that Amazon.com experienced a 48
percent increase in holiday traffic in 2000 over 1999, but if one adds in
the 1999 figure from Toysrus.com, that becomes only a 16 percent increase.
If Toysrus.com traffic was up in 2000, then traffic to the rest of
Amazon.com went up even less.
There were three pure-plays among the list of top
retail sites during the 2000 holiday shopping season whose traffic did
increase significantly from 1999.
But two of them—Mypoints.com and Bizrate.com—are not
retailers but are incentive sites, offering bonuses for frequent web
shoppers.
And the other, Half.com, is a seller of used items and so not
the sort of retailer normally considered when it comes to illustrating
consumer activity during the holidays.
By contrast, offline retailers appeared to have a good
year, led by the biggest offline retailer of all, Wal-Mart.
Once ridiculed for its slow start on the internet, Wal-Mart
became the biggest gaining retail site on the web during the 2000
Christmas season.
Traffic to Walmart.com was up 640 percent in 2000 compared to
holiday traffic in 1999.
This happened despite some well-publicized setbacks,
including the fact that Wal-Mart shut the entire site down for a couple of
weeks in the beginning of October for a redesign. The site also
experienced a series of blackout-causing glitches in early December.
Media Metrix reports further that six of the 10 top-gaining
retail sites during the holiday season in 2000 were sites associated with
offline brands—besides Walmart.com they were Bestbuy.com,
AmericanGreetings.com, Staples.com, Hallmark.com and Sears.com.
It should be noted that two of these are not retail sites but
greeting-card sites.
Of the other four fast-growing sites during Christmas
2000, two are comparison shopping sites—Dealtime.com and Mysimon.com,
and one— Bizrate.com—is an incentive site.
Only one—800.com—was an actual pure-play e-tailer.
800.com sells consumer electronics online.
How things have changed. Said one analyst in advance of the 1999
Christmas season" "The pure-play e-tailers are really going to
knock the cover off the ball this Christmas"
One year later, it looks like these retailers are left
holding the cover. The offline retailers have the rest of the ball, and it
looks like it’s going to be their game from now on.
|
HOW RETAIL TRAFFIC
COMPARED TO OVERALL WEB TRAFFIC
1999
vs. 2000 Holiday Seasons
Average Weekly Unique Visitors in the U.S.
|
| |
Entire Web |
Retail Sites |
|
1999 Holiday Season* |
50,746,000 |
26,303,000 |
|
2000 Holiday Season** |
60,173,000 |
34,265,000 |
|
% Change Over Previous Year |
18.6% |
30.3% |
* 1999
Holiday Season comprised the week ending Nov. 28, 1999 through the
week ending Dec. 26, 1999
** 2000 Holiday Season comprised the week ending Nov. 26, 2000
through the week ending Dec. 24, 2000
Source:
Media Metrix
|
|
TOP 10
HOLIDAY-SEASON RETAIL SITES
2000 VS. 1999
Ranked by
average daily unique visitors
for five-week holiday season
|
|
Rank/Site |
2000 |
Rank/Site |
1999 |
|
1. amazon |
1,583,000 |
1. amazon |
1,071,000 |
|
2. mypoints |
1,391,000 |
2. mypoints |
869,000 |
|
3. americangreetings |
538,000 |
3. webstakes |
433,000 |
|
4. half |
511,000 |
4. buy |
348,000 |
|
5. bizrate |
510,000 |
5. etoys |
338,000 |
|
6. webstakes |
446,000 |
6. bizrate |
310,000 |
|
7. walmart |
370,000 |
7. toysrus |
294,000 |
|
8. cdnow |
320,000 |
8. barnesandnoble |
286,000 |
|
9. buy |
316,000 |
9. cdnow |
277,000 |
|
10. etoys |
310,000 |
10. egreetings |
219,000 |
Source:
Media Metrix
|
-Jeremy
Schlosberg is the senior editor for new media.

Send to a
Friend| Printer-Friendly Version
Cover Page | Contact
Us
© 2000 Media Life |
|
 |