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Americans shopping the
web
prefer familiar boutique retailers
Brick-and-mortars saw big December
increases
By Jeremy Schlosberg
While e-commerce stole most of the
web traffic headlines in December, close examination of the monthly top 50 numbers reveals
that e-commerce in 1999 was largely a boutique phenomenon.
Web shoppers only showed up in large numbers to
already established e-commerce sites. Beyond that, they spread themselves in and around at
sites far below the top 50--often choosing sites with familiar names.
Outside of the seasonal addition of toy sites eToys and Toysrus.com to the
top 50, the only e-commerce site to emerge as a top 50 web site in 99 was Buy.com,
the self-proclaimed "internet superstore"--a site with all the visual appeal of
your local Wal-Mart, or maybe less.
The other top 50 e-commerce sites--Amazon.com, eBay, Barnesandnoble.com
and CDNow--are normally in the top 50, Christmas time or not.
On the other hand, Media Metrix in its report cited significant traffic
increases in a number of so-called "bricks-and-mortar" sitesthat is, web
sites run by retailers known for their stores in the physical world.
Leading the way was Victoriassecret.com, which saw a 49 percent increase in
traffic in December from November, followed by Servicemerchandise.com with a 38 percent
increase, Staples.com with 37 percent, Gap.com 36 percent and Bestbuy.com and Sears.com
both with 35 percent.
In
the top 50, the real e-commerce story in December didnt have anything to do with
cash transactions but with free transactions: the addition of two electronic greeting card
sites to the top 50 plus the incredible ascension of Blue Mountain Arts, which saw its
traffic increase by nearly 65 percent in December over the previous three-month average.
Its
worth remembering that one of the things people really like about the web is doing things
that are free.
Beyond
the e-commerce ballyhoo, December was actually a pretty good month too for sites that
werent seeking users' credit cards. Over in the portal derby, Lycos.com experienced
an unexpected spike, attracting nearly 30 percent more visitors in December than it had
averaged during the previous three months.
Interestingly, another Lycos Network portal, the search-focused
Hotwired.com, took a nosedive in December, losing more than one-third of the audience it
had averaged between September and November.
Also
on the portal chart, corroborating the Nielsen//NetRatings December numbers, About.com
showed a serious gain, with 23.5 percent more visitors in December than it had averaged
the previous three months.
And
proving that a big-time national advertising campaign isnt necessarily everything,
tech news and information site CNET lost ground to rival ZDNet in December, falling back
to the No. 2 position on the vertical content chart. Both sites showed major gains in
December, but ZDNet, operating from a higher base average between September and November,
grew at a slower rate than CNET but reestablished a lead.
The
following charts are based on the sites listed in Media Metrixs Top 50 Web Sites
list for the month of December. We divide the sites into categories for easier comparison.
The categories are: Portals/Search Engines; Vertical Content; Communities, Communication
& Directories; Web Software, Utilities & Promotions; and E-commerce/Transactions.
We have omitted sites from the original list that do not feature outside advertising.
PORTALS/SEARCH
ENGINES
|
| site |
parent
(millions) |
Dec
(millions) |
Nov
(millions) |
Oct
(millions) |
Sept
(millions) |
% change* |
| 1. Yahoo.com |
Yahoo |
36.4 |
35.4 |
33.6 |
32.1 |
+8.0 |
| 2. Msn.com |
Microsoft |
32.7 |
30.9 |
30.3 |
28.2 |
+9.9 |
| 3. Aol.com |
AOL |
29.3 |
30.9 |
28.4 |
28.4 |
+0.3 |
| 4. Netscape.com |
AOL |
21.7 |
20.8 |
208 |
19.6 |
+6.4 |
| 5. Go.com |
Go Network |
18.9 |
19.3 |
19.0 |
18.9 |
-1.2 |
| 6. Lycos.com |
Lycos |
17.9 |
14.0 |
13.9 |
13.4 |
+29.9 |
| 7. Excite.com |
Excite@
Home |
13.3 |
13.4 |
13.4 |
14.0 |
-2.5 |
| 8. Altavista.com |
AltaVista |
10.7 |
9.6 |
9.4 |
9.5 |
+12.4 |
| 9. About.com |
About.com |
10.4 |
8.6 |
8.4 |
8.1 |
+23.5 |
| 10. Snap.com |
NBCi |
9.0 |
9.1 |
8.9 |
7.6 |
+5.4 |
| 11. Looksmart.com |
LookSmart |
8.3 |
8.0 |
8.3 |
8.0 |
+1.1 |
| 12. Goto.com |
GoTo.com |
7.0 |
7.3 |
7.2 |
7.3 |
-3.3 |
| 13. Hotbot.com |
Lycos |
5.7 |
9.3 |
9.0 |
7.9 |
-35.3 |
| 14. Askjeeves.com |
Ask Jeeves |
5.2 |
5.0 |
4.6 |
4.0 |
+14.7 |
| 15. Iwon.com |
CBS |
4.1 |
n/a |
n/a |
n/a |
--- |
| 16. Directhit.com |
Direct Hit |
4.1 |
4.0 |
4.2 |
n/a |
-0.6** |
* Percent change is based on the difference between December
numbers and the average of the previous three months.
** Percent change is based on the difference between December numbers and the average of
the previous two months.
Source: Media Metrix
|
VERTICAL CONTENT
|
| site |
Dec
(millions) |
Nov
(millions) |
Oct
(millions) |
Sept
(millions) |
% change* |
| 1. Zdnet.com |
9.4 |
7.6 |
7.0 |
7.3 |
+27.6 |
| 2. Cnet.com |
8.6 |
8.4 |
5.9 |
4.4 |
+38.5 |
| 3. Msnbc.com |
6.7 |
7.0 |
7.2 |
6.7 |
-3.8 |
| 4. Weather.com |
5.6 |
4.7 |
5.6 |
6.7 |
-1.7 |
| 5. Pathfinder.com |
4.7 |
4.5 |
5.2 |
4.5 |
-0.6 |
| 6. Cnn.com |
4.5 |
3.9 |
4.2 |
4.1 |
+9.4 |
| 7. Ivillage.com |
4,.2 |
n/a |
4.6 |
n/a |
-8.1** |
| 8. Entertaindom.com |
4.2 |
n/a |
n/a |
n/a |
--- |
* Percent
change is based on the difference between December numbers and the average of the previous
three months.
** Percent change is based on the difference between December and October numbers.
Source: Media Metrix
|
COMMUNITIES, COMMUNICATION & DIRECTORIES
|
| site |
Dec
(millions) |
Nov
(millions) |
Oct
(millions) |
Sept
(millions) |
% change* |
| 1.
Geocities.com |
21.5 |
21.8 |
20.3 |
19.3 |
+4.9 |
| 2. Hotmail.com |
15.7 |
14.6 |
14.2 |
13.6 |
+10.9 |
| 3. Tripod.com |
12.2 |
11.8 |
11.7 |
10.3 |
+8.1 |
| 4.
Angelfire.com |
10.3 |
10.6 |
12.2 |
11.0 |
-8.7 |
| 5. Xoom.com |
8.0 |
8.0 |
7.9 |
7.1 |
+4.0 |
| 6.
Infospace.com |
6.9 |
5.9 |
5.3 |
6.4 |
+17.3 |
| 7. Icq.com |
5.3 |
5.4 |
5.8 |
5.8 |
-7.2 |
| 8.
Earthlink.net |
4.6 |
4.9 |
4.8 |
4.5 |
-1.7 |
* Percent change is based
on the difference between December numbers and the average of the previous three months.
Source: Media Metrix
|
WEB SOFTWARE, UTILITIES & PROMOTIONS
|
| site |
Dec
(millions) |
Nov
(millions) |
Oct
(millions |
Sept
(millions) |
% change* |
| 1. Real.com |
11.2 |
9.9 |
8.8 |
10.1 |
+16.3 |
| 2.
Smartbotpro.net |
5.5 |
6.2 |
4.2 |
n/a |
-4.8** |
| 3.
Macromedia.com |
5.0 |
5.0 |
4.3 |
35.5 |
+17.6 |
| 4.
Mypoints.com |
4.6 |
4.8 |
3.8 |
3.6 |
+11.3 |
* Percent change is based on the difference between December
numbers and the average of the previous three months.
** Percent change is based on the difference between December numbers and the average of
the previous two months.
Source: Media Metrix
|
E-COMMERCE
& TRANSACTIONS
|
| site |
Dec
(millions) |
Nov
(millions) |
Oct
(millions |
Sept
(millions) |
% change* |
| 1.
Bluemountain |
18.0 |
12.7 |
11.0 |
9.2 |
+64.8 |
| 2. Amazon |
15.9 |
14.8 |
12.1 |
11.3 |
+24.8 |
| 3. Ebay |
10.4 |
10.5 |
9.7 |
10.0 |
+2.4 |
| 4.
Barnesandnoble |
5.9 |
5.8 |
5.0 |
4.4 |
+16.5 |
| 5. Etoys |
5.5 |
4.9 |
2.5 |
n/a |
+48.9
** |
| 6. Buy |
4.9 |
4.7 |
2.0 |
n/a |
+44.7
** |
| 7. Cdnow |
4.6 |
4.1 |
n/a |
n/a |
+11.9
*** |
| 8. Toysrus |
4.4 |
4.8 |
1.3 |
n/a |
+46.6
** |
| 9.
Americangreetings |
4.4 |
n/a |
n/a |
n/a |
--- |
| 10. Egreetings |
4.3 |
n/a |
n/a |
n/a |
--- |
*
Percent change is based on the difference between December numbers and the average of the
previous three months.
** Percent change is based on the difference between December numbers and the average of
the previous two months.
*** Percent change is based on the difference between December and November numbers.
Source: Media Metrix
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-Jeremy Schlosberg is the senior editor for new
media.
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