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up, Jim Murphy,
here's how to fix CBS News
Three big ideas on how to boost its ratingsBy Jennifer Cox
Confirming rumors, CBS has named Jim Murphy executive producer of
the long-ailing "Evening News" with Dan Rather, with the mandate of reviving the
show, which is a distant third, having seen a 16 percent decline in viewership in the past
year alone.
Murphy, a senior producer on the show, takes the place of
Al Ortiz, who has been pushed over to run this year's election coverage for the network.
Anticipating Murphy's promotion, Media Life turned to a top industry
analyst for some handy tips for Murphy on how to make CBS's "Evening News" a
viable contender against leader NBC and ABC.
Our analyst is Andrew Tyndall, publisher of the weekly Tyndall Report,
which monitors television network news.
First, says Tyndall, CBS must return to hard news.
"For years, CBS has been making a reputation for
itself as the hard news channel of network television. CBS is much more attune
at covering breaking news at home and abroad," he says. "Counter-programming is
key."
Under Ortiz, the show has moved toward softer
features, which Tyndall, among others, argues was a mistake because it put the show in a
me-too position against the other two.
Moreover, says Tyndall, CBS did poorly at it.
"ABC and NBC have a better feature format. CBS doesnt have
the expertise in lifestyle features. Features are not their hallmark."
Tyndall notes that at least part of CBS's problem stems for the
lack of major news stories in recent months, and he credits the dearth for much of the
ratings decline. But that's not a good reason for abandoning hard news.
"A crisis, a war, a political scandal-- none of these things
would hurt CBS news right now," he says.
But lacking such a major crisis story, he suggests Murphy focus
his energies on offering superior coverage of the upcoming election. "If the
election gets hot, that might help," he says.
Second, Tyndall suggests CBS work with its affiliates to
boost their news coverage. At least part of CBS's problem is is weak viewership for the
nightly news shows of affiliates, which means fewer viewers available when the network
news comes on.
He believes the Rather-hosted show could also boost viewer
numbers by stepping up coverage of Mexico, Cuba and South America.
"Theres a big gap in network coverage of these areas,"
says Tyndall. CBS could reel in a large audience in Los Angeles, Houston and Miami, all
key markets, by covering pertinent news from neighboring countries.
Third, Tyndall suggests that CBS put major muscle behind improving
their entire news division, on the argument that a collection of good news shows are ideal
platforms to boost other shows in the stable.
"Cross-promotion is key," says Tyndall. "The strength of
Today has helped the Nightly News considerably, as well as the
success of Dateline NBC.'"
Tyndall believes CBS could capitalize greatly on the success of
"60 Minutes." "Anytime 60 Minutes breaks a story, there should
be a follow-up Monday morning on The Early Show and Monday night on the
Evening News."
CBS has tried to better its news lineup by introducing "60 Minutes
II," which has done well. But it was done so at the expense of the "Evening
News," which lost several key executives to the startup. "They
cannibalized from the 'Evening News' to launch 60 minutes II."
But even if Murphy and his bosses at CBS were to make all his
recommended changes, Tyndall acknowledges they will still have a tough time getting their
numbers up.
For one, he says, as a hard news shop CBS must compete with the
all-news cable networks such as CNN during major stories. Those networks weren't around
when CBS made its bones in the hard news biz.
"Today, when a crisis happens, there are more 24-hour-a-day
services available on cable. The viewer doesnt need to wait until 6:30 to get
informed," says Tyndall. "There are structural problems with the shows
strengths. During a crisis, theyre competing with CNN, a 24-hour news station. They
cant win."
There is also the general, ongoing decline of network news. ABCs
"World News Tonight" was down 7 percent and NBCs "Nightly News"
was down 4 percent over the same year that CBS lost 16 percent of its audience.
-Je nnifer
Cox is a staff writer for Media Life.
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