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Got the story wrong

Nov. 7, 2001

Dear Editor:
    
After reading your brief today on Metro's settlement with PNI, The NY Times and USA Today yesterday, Philly dailies settle their suit against Metro, I was dismayed that no one from your organization bothered to check the facts.
    Your comment that Metro still suffers from advertisers not wanting to reach out to commuters might have meaning except that you didn't bother to find out that only 60% of our current distribution is commuter related.
   
We have made visible changes to our distribution pattern and added colleges, office buildings, apartment buildings and street boxes. These now account for a large percentage of our circulation.
   
  I'm unsure why you would print information that is in my opinion skewed and inaccurate. One would think that being in new media you would welcome new approaches to an old-style media segment. Perhaps you're not as forward thinking as you would think.

Sincerely,

James McDonald
Publisher
Philadelphia Metro


Pandora's box was woe-laden

Nov. 6, 2001

Dear Editor:
     Jean Pool, director of operations at Mindshare is quoted by Elizabeth White in today's XBox story, Expect a blue Xmas, even with the Xbox, as having said, "Will it solve our problems? No. Unless the Xbox is like Pandora's box and has all the answers, then no."
    Answers? I thought Pandora's box contained all the world's problems rather than answers. It seems odd that everyone I ask agrees with my recollection while your pub writes and quotes a completely different view.

Paul McDougal
Thielen and Associates Advertising
Fresno, Calif.

The editor responds:
Paul is absolutely right, and it was something both the writer and editor should have caught. Upon opening the box Pandora releases all the world's ills but also hope, as the Greek myth goes.



Time to get over the over-55 hangup

Oct. 19, 2001

Dear Editor:
    Regarding your Friday story,
Nightly News soars, but not among young, might it not be time for advertisers and their agency counselors to revisit the demographic model to which they all cling? Maybe it's just me (I'm one of those over-55 "undesirable" demo units), but the boomers are living longer, spending more (we are still the most affluent group, right?) and we're watching TV!
    I also am part of senior management with an agency, and I make spending decisions for clients. And frankly, I like the 55-64 demo cell for a huge number of consumer products and services.
    Maybe the once- sacred 25-54 or 18-49 groupings should be shrunk and reevaluated. At our agency, we zero in much tighter for our clients and we buy more of less rather than simply sprinkling our messages all over the place.
    On another note, Friday night TV isn't the only problem the networks have. People throughout our country are reevaluating what's really important in light of 9/11 and the ensuing conflict in Central Asia. And look-alike series with nothing fresh to offer aren't a high priority.

Bud Brewer
Senior VP
Massey Persons Brinati Communications
Orlando, FL


Jane's Defence and advertising sales

Oct. 2, 2001

Dear Editor:
     I was Direct Marketing Director, The Americas, for Jane's during the last "war" in the Gulf. I still can't make myself type the word "defence" with an "s."
     Back then we were besieged by press calls wanting to know if we were profiting from the war. After all, we were constantly mentioned as sources in the press. Our editor was even featured in an on-air interview during the Superbowl half-time break!      
     Did it result in greater advertising or subscription sales? Decidedly not. The only people who bought more Jane's products than usual during the Gulf War were the media themselves, because they needed resources so they'd look like weapons experts on air.

   
  So we got lots of emergency, fedex the books now!, calls from various name-brand news organizations.
   
  Subscription and directory sales to the military slumped because everyone was far too busy with the action at hand to pay attention to our marketing efforts. Correspondingly, advertising sales to the defence and aerospace community slumped because they knew military eyeballs were elsewhere. As in on the field.
    
So war isn't even good for defence publishers!

Anne Holland, Publisher
MarketingSherpa.com


The burden we all now share

Sept. 19, 2001

Dear Editor:
    The past eight days placed an undue level of stress on this country and the world. Our attention was turned to a small patch of land in lower Manhattan. We were shocked and horrified at events as they unfolded before our eyes. We made demands on world leaders and almost all came through. We steadfastly gripped onto hope, as many still do.
    The pain of our loss made us cry out. We raised Old Glory in defiance and respect. We wept and we are now mourning. We have endured. And we will continue to protect those values that make our country great and the world safe.
    We are facing a challenge like no other. To set in motion, once again, the gears of life. To manage our rage. To give unswerving support to the leaders of this country. To accomplish and to celebrate.
    To celebrate the enormous, almost superhuman efforts of those who helped by placing their own lives at risk and still do. To celebrate even the smallest gesture of support by wearing our colors. To celebrate the lives of so many lost. To begin living again...moving forward to September 10th, 2001.


Paul Benjou
Director of Client Services
Mediaplex, Inc.
New York, NY


   

'We're still here': Our readers respond

Sept. 13, 2001

Dear Editor:
    
I am writing from The Devon Group of Shrewsbury, N.J.; our offices are located approximately 35 miles outside NYC--close enough that we could see the WTC every day. So close that many of us have family members and friends who commute every day in NYC to work in downtown Manhattan.
     At the moment, our offices are particularly devastated as our co-worker anxiously waits for word of her brother's well-being. He is a policeman and was part of the first "shift" that ran into the Trade Center to help victims. He has not been accounted for since yesterday afternoon.
    There's nothing we can do to help move rubble or put out fires. We thought about giving blood but the local blood banks cannot process any additional donations at the moment.
   
  But we can all do something--believe it or not it's collect and donate socks--the rescue workers are in desperate need of dry white socks to change into as they move through the muck and water near the collapsed buildings.
     At The Devon Group, we are hosting a sock drive and are asking people to send socks to our offices--we'll take care of getting them to the rescue workers (via the ferries that are near our offices that go from NJ to downtown Manhattan). This is not a joke.

    If you want to participate in this sock drive, please send your (clean) socks to: The Devon Group, 1129 Broad Street, Shrewsbury, NJ 07702, (732) 542-2000.
   We thank you, in advance, for your kindness.  

Jeanne Achille
President & CEO
The Devon Group
jeanne@devonpr.com 

Sept. 14, 2001

Dear Editor:
    I am only alive today because circumstances forced me to put off a routine errand. On the morning of Tuesday, Sept. 11, I had planned to go to the Verizon telephone office in the World Trade Center to consider the purchase of a cell phone and the necessary dingus to attach it to my powerbook.
    I ended up staying home with my handicapped sister because her aide called in sick. She uses voice-dictation software on her computer, and she was surfing the web early in the morning when she saw a site with a live chat feature on which people were talking about Iraqi terrorists. Uh-oh, something's going on, she said.
    So I turned on CNN and wheeled her away from the computer and I couldn't believe what I saw next. I am only writing this three days after the fact because my internet service provider, which was located right in the fallout zone, has restored partial service.

Michelle Brose

Sept. 13, 2001

Dear Editor:
  Everyone at Line56--and we all like your newsletters--is safe. Even our publisher who had to drive 20 hours to get back to New York from Michigan, where his plane was forced to put down.
    Thanks for asking.

Sept. 17, 2001

Dear Editor:
    To all the people of Madison Avenue and the Media Capital of the world--we're with you all the way. A big salute from a small ad agency in Lafayette, Louisiana.

Rob Davis
President
Davis Partners

Sept. 17, 2001

Dear Editor:
    I'm safe. Thanks for asking. Hope all is well with you and your co-workers.

Stacey Bergin
Eisner Communications  

Sept. 17, 2001

Dear Editor:
    I work for an agency in Lexington, Kentucky, and the owner of our company had a nephew in one of the towers. They heard from him after the first plane hit but not since. So just like the people in New York, this has touched us all.

Janice Kreutzer    

Sept. 17, 2001

Dear Editor:
    I work for Donald L. Arends, Inc., a B-to-B ad agency in Oak Brook, Ill. I work with Cahners Publishing on a daily basis. They lost two of their employees on the first jet that crashed the WTC--at least one was based in the Des Plaines, Ill., office.

Karen Loos
Media Director
Donald L. Arends, Inc.
Oak Brook, IL

Sept. 17, 2001

Dear Editor:
    Thank you for asking. Yes, I am safe as are all of the people at the Advertising Council.

Ira Tumpowsky
EVP Media  

Sept. 17, 2001

Dear Editor:
    I work on 40th and 6th in a small agency where everyone is safe.
    Friends in Boston who work with TJ Maxx have lost many clients. They were on the plane from Boston to L.A. I think most of the ad community is safe, given that most of our offices are in the mid-town area. We have also been spared a lot of the suffering as many of us have few ties to the financial community.

Rebecca Riley
Wolf Group


Getting back to work

Sept. 17, 2001

Dear Editor:
     Your commentary "Let us all get back to work and rebuild" is right on target. You said that Viet Nam was a challenge to us, and that this war will be an even bigger challenge, fighting an enemy we cannot see.
    For a while, we will be united because of the shock. But after the shock wears off, we are all going to
be more suspicious of our neighbors and their motives. As you said, our only hope is for everyone to get back to business, to do a better job at what they do, to be creative and spontaneous. I hope that happens.

J. LeRoy Yorgason
7134 SW 184th Place
Aloha, OR 97007
503-848-8997

 


Book's flawed business model

September 5, 2001

Dear Editor:
    I can't buy into the business model of Book magazine. Unless they have lots of cash to burn on paper, printing, distribution and redesign, the segment cannot support a large circulation magazine freebee.
   High circulation to a potential reader who did not ask for the magazine deserves a very deep discount.
    Hey guys! Didn't you learn anything from the scores of imploding, content-free web sites that couldn't draw enough ad revenue...and they didn't have the overhead you do!
    Save a few forests and rethink this one.


Paul Benjou
Director of Client Services
Mediaplex
New York


Needed: A summer of reason

August 13, 2001

Dear Editor:
    Whether we like it or not, internet advertising has left an indelible stamp on the minds of marketers and agencies, the most visible effect being increasing the accountability of advertising.
     And in a weak economy, marketers are increasingly looking towards increasing return on investment.
     Conventional wisdom deems that weaker brands have to spend far more money than established ones for effective branding. Hence, in an environment where dollars have dried up faster than water in the throat of a marathon runner, marketers are increasingly turning away from branding and towards direct response campaigns utilizing mechanisms such as direct mail and email.
     We spent the last summer singing the praises of the new economy. We have spent most of this summer wailing over the demise of so many of the dot.coms. The need of the hour is to examine the current environment, examine past mistakes and ensure that when the economy rises again, agencies serve clients with simple, street-smart, and jargon-free service (Come on, be honest, do you know what 'synergy' actually is?).
    If this should not happen during the next economic revival, then as many a boss and many a parent has told me, "There is no excuse for repeating a mistake twice".
    Even as you are reading these words, many people are working overtime to accelerate media convergence. Wireless technologies are looming on the horizon. Technologies such as TIVO are sleeping giants, and interactive features will become increasingly predominant in off-line media.
    What I am trying to say is that interactivity will be possible and prevalent in all advertising venues. In addition to evaluating impact on branding--purchase intent, loyalty, and association--marketers will evaluate campaign success using metrics such as click-throughs, cost per acquisition, etc.
    This would certainly mean that agencies would better utilize this summer, when things are quieter, to develop an action plan for the newer, stronger economy.
    For example, last year I developed many campaigns to drive traffic. They were wildly successful and in one case the influx of visitors even crashed the client server. But many of those clients have said the final bye-bye.

     In hindsight, one can see that driving traffic was perhaps not at all important. At the most it helped in enabling the client to ask for greater advertising rates, which in weaker times fall by the wayside to the whims of desperate sales reps and demanding media professionals.
    Anyway, as history has shown time and again, advertising based models are not the best to generate profits. There has to be more.
    In the newer economy, I shall ask, "OK, this wireless/TV campaign will generate a 0.75% tap-through. But, why do you want traffic to increase?" Or something like that. Only if we stop taking a myopic view of campaign success and start looking at client success will clients develop trust in agencies and longer, fruitful relationships will be the result.
   Because to be honest last year many marketers didn't know what they were up to in the first place. The onus is on the media departments of agencies to ensure that they don't get caught up in long-winded, meaningless metrics and tons of numbers as they prepare to welcome the new technologies and develop campaigns across multiple media platforms. As a result, everyone--clients and agencies--will make more money. And work might cease to be a four-letter word any more.

Arun Krishna
Marketing Consultant

(formerly Media Supervisor,
Stein Rogan & Partners)


Defending Shoeless Joe

July 26, 2001

Dear Editor:
    Your item on the hickory bat of Shoeless Joe Jackson contains a statement which can be challenged.
    You state that he was banned from baseball for "his involvement" in the Black Sox scandal.
    There was never any proof that Jackson was involved. His batting and fielding was the highest of the season (you don't do that if you're trying to throw a series), and he actually tried to warn the owners that the fix was on with other players.
    The baseball commissioner at the time is the only person who held that Shoeless Joe was part of the scheme and banned him with the others. There was proof that the other players were guilty, and their performance records on the field (batting and fielding) were down, consistent with the fix being in. Not so for Joe; he was at his all time best.
    Do have a great day today.

Leonard J. Hansen
New Orleans


Wallenstein, of the jackass nation

July 24, 2001

Dear Editor:
    I thought Andrew Wallenstein had such insight as a media critic. But then I read his analysis of CBS's failure to cover the Condit story and realized he might only be moonlighting in the position.
     Any self-respecting critic would've seen right through the Condit story as little more than a veiled attempt to create a new twist on reality based TV.
    Here's the gag: Take a high-profile guy who has something to hide and accuse him of a crime he didn't commit. Then watch him squirm night after night whilst "commentators" and the television viewing audience debate his morality, whether his wife should leave him, and how far down he'll go.... each night at 6 p.m. in the privacy of our living rooms. Kind of a cross between Bill Clinton and "The Fugitive".
     No, I don't know why CBS didn't pick it up. I loved the concept, too. But that's not my point.
     As a member in good-standing of this jackass nation, Mr. Wallenstein owes it to all of us to spend a little less time berating arbiters of good judgement and integrity and extrapolating on bold new ways the media can mess with our heads.


Hunter Millington
Scientific American
New York


Why buying media is a pain

July 2, 2001

Dear Editor:
I've been reading a great deal about the "ad slump" in Media Life and in other similarly focused publications.
    As one who has been involved in selling and now in buying media, I can tell you that it's getting increasingly difficult to effectively and efficiently buy media.
   The choices are many, in fact too many.  
   Unless you're a major global brand, like Coca Cola, you can't afford to buy either deep enough or wide enough to really impact your target.  
    Add to that the facts that television viewing is down in general, gizmos like TIVO are craftily eliminating advertising messages, but rates are not dropping. 
    Outdoor is being regulated out of business in many venues, daily newspaper display rates are going up while circulation is going down, magazines and radio are insanely segmented and fragmented, and the incremental costs of direct mail, such as paper, printing and postage, are skyrocketing.
    So called new media, like the internet, is great in some respects but difficult in the service sector.  And there are still issues to be worked out, such as security and target marketing.
   I believe many businesses are cutting back in advertising and investing in direct selling, where the results are more easily measured and the effort is more manageable.
     Just one guy's opinion.


Bud Brewer
Vice President
Marketing & PR
Massey Services
 Maitland, FL


Where CueCat blew it

June 19, 2001

Dear Editor:
    Nice work by Jeremy Schlosberg on the CueCat scanner. One obvious--or maybe not so obvious--reason for the difficult road this device has ridden is the inconvenience of old, hard-wired technology.
    If this device were
hot-wired (infra-red), its ease of use and mobility, coupled with some simple re-design, could have expanded their market ten-fold. Practically, they should have partnered with the PC makers to develop wireless connections rather than rely on cumbersome USB links.

Paul Benjou
Director
Global Networks, Inc.


So much TV just plain stinks

June 15, 2001

Dear Editor:
     I really do wonder about the American television viewing audience, because at the end of the day, all the networks are doing by producing shows such as "Fear Factor," "Survivor," "Temptation Island," etc. is catering to the whim and fancy of an audience sinking lower and lower into intellectual emptiness.
    Sure, they throw in a "West Wing," a "CSI," or an "NYPD-Blue" every now and then to stay somewhat linked to the elusive butterfly of "quality," but generally speaking, they are just giving people what they (we, I guess) for some unfathomable reason want.

    Maybe it's me, but I lost track of how and why we have devolved to the point where we need "real people" eating bugs, cheating on their partners or lying in a coffin filled with snakes to keep us interested in television.
    Maybe it's because there hasn't been an original or truly funny situation comedy since "Seinfeld" or early "Frazier" that doesn't exploit some minority group or rely on a gutter of sarcasm or innuendo.
    Sure, you laugh (with embarrassment, usually) at some of the crap they say and do, but does it truly entertain or does it simply pander to our lower instincts? And some of the drama, "ripped from today's headlines" is so banal, badly written, mechanically acted and poorly produced, that one wonders who really are the millions of sad, pathetic souls watching this stuff.

    I know. I don't have to watch, and believe me, I don't. My set is off much more than it is on even during so called prime time. I'm reading more, dabbling in the Internet more, and I'm enjoying my music, although I must say I'm not too thrilled with what's "new and exciting" on that front either.
    I don't ask much. Entertain me. Inform me. Interest me. Occasionally challenge me. I'm not a highbrow, nor am I a prude. I am a consumer, and am reasonably intelligent. Please stop trying to "one down" one another until even Imus or God help us, Howard Stern seems highbrow by comparison.

    If this is what the American people want, and if the only role the networks see for themselves is that of delivering an audience, regardless of any quality to the audience being delivered, then the medium is doomed. And I guess that's what ratings and viewing patterns are showing us.
    As a marketer, I'm finding it harder and harder to avoid putting my product in places that frankly offend me. Maybe that doesn't matter. Maybe I just need to remember what my job is and do it. Identify my "customer" and reach him/her. On the other hand, maybe it's time to think about doing something else with what's left of my life.
    Because in my humble opinion, and that is all this is, most of this stuff just plain stinks!

Bud Brewer
Orlando, Florida


NASCAR on NBC

June 13, 2001

Dear Editor:
    You got straight to the point in your article on whether or not the Peacock network is up to the task of matching Fox's performance. I too was somewhat skeptical of Fox at the start of this season. Exploding graphics, weird camera angles, loud and obnoxious announcers, etc.
    But I have to say that Fox really hit a home run, and you can count me as one very satisfied "...notoriously picky NASCAR fan." The only significant mistake they made was not showing the sponsor graphics for companies who did not buy advertising during the pre-race lineup. Nice to see that they reacted quickly and correctly when fans and the media "dinged" them for it. Now I face a different fear with NBC.
    The fear of sappy, melodramatic, human interest crap instead of technical details, stats, lots of pit road reporting, and actually airing the live race. I watched in total dismay last year (I believe it was the Homestead race) as NBC spent 10 minutes (it felt like 10 hours) on one of their olympics-style touchy-feely pieces about a driver (Bobby Labonte?) during GREEN flag racing. Unbelievable!
    If they pull this crap (gee, I used that word twice in the same paragraph talking about NBC--might be a trend here) during the second half of this year, I guess I'll just have to videotape all the races so I can bypass the drippy parts.
    Thanks for providing this informative article. Let's all hope the Peacock gets it right!

P.S. I complained loudly to NBC Sports after that race, and never even got an e-mail server-generated reply.

Chuck Moeller
Sr. Vice President for Operations Integration
Veridian Engineering, Inc.
1200 South Hayes Street, Suite 1000
Arlington, VA 22202


'The Sopranos': Readers' reactions      

  June 12, 2001

Dear Editor:
    Maybe the people who are complaining about my favorite show "THE SOPRANOS" have some skeletons in their closets, I don't know. I am Italian and I love the show because I am smart enough to figure out that I am not stupid enough to believe that we are all like that, or would consider a life like that.
    I just like good television and this is the best. I'm proud of my heritage and NONE of us have perfect pasts or ancestors with perfect pasts so let's quit the whining and sit down and watch Tony and the gang (no pun intended).

Lionel Paesan
Phoenix, Az

  June 11, 2001

Dear Editor:
    Please forgive the hotmail address. I did not want my name, company, or work email address included on anything.
    The reason for my quick note is due to all of the talk about The Sopranos, the Toyota print ad (with the African American & the gold tooth) that was pulled, and any other "stereotyped" media that has been published or aired.
    I noticed that a new Porsche spot started airing this weekend. Two Irish men are at a bar, debating back and forth who was going to drink and who was going to be the "designated driver" and drive the Porsche home. Why is no one kicking and screaming, crying foul that the "Irish" are being typecast as drunks?
     Why is it ok to make the assumption that all the Irish drink (even though they don't) but everyone is in an uproar about the assumption that all Italians are in the mafia (even though we know they aren't)????
     This is so ridiculous! We live in a world where EVERYONE is so PC we forget to laugh at ourselves. If you are going to yell racists & discrimination at one show or advertisement, yell racists & discrimination at them all. Don't pick and choose to suit your moods & cause.

Thank You,
JW

  June 11, 2001

Dear Editor:
    I am an Italian and I in no way believe that the show "The Sopranos" has any content that should offend any Italians. People are just too uptight. The only thing wrong with the show is that some of it is not realistic, like the fact that everyone knows they're in the Mafia. It's much more secretive than that.

Cara Mia Matricardi

    June 8, 2001

Dear Editor:
    While I personally enjoy The Sopranos, the truth of our
society is precisely that any other minority would be up in arms over such a show about their race---The fact that David Everitt, as a Jew, personally would not protest is insignificant compared to all the complaints from the Jewish Defamation League and others that have been lobbied in past years over equally petty issues.
    I say, let's all get off this "profiling" bit and thicken up our skins.
    If Black Americans would lead the way, all other minorities would follow
suit.
    But I'm highly suspicious that many Black Americans are willing to get off
the sympathy bandwagon. Isn't it pathetic? All of our minority ancestors who actually DID suffer from prejudice (from the "mics" to the "dagos" to the "spics" to the "chinks" to the "pollacks" to the "niggers") endured true suffering in relative silence and comparative internal fortitude.
    We are
all flawed--every human ever born is flawed. To find prejudice lurking behind every bush will never change our innate tendency towards crass behavior, and it demeans true cases of violent, destructive prejudice.

 Jan Hernandez

June 8, 2001

Dear Editor:
    It amazes me that so many people, including Camille Paglia, can spend so much time discussing what, at its essence, is simply an hour of escapist drama.  First, The Sopranos don't exist.  Never have, never will.  They are a fabrication, an exaggeration and a manifestation of OUR idea of a crime family.  I somehow doubt that Brad Gray or David Chase (ne Cesare, by the way) hung out with the Gambino, Profaci or Colombo "families" to obtain some psuedo realistic notion of what life inside the family of a "family" member is like.
    James Gandolfini is an ACTOR.  He's playing a ROLE.  HE'S READING LINES, for heaven's sake.  He's taking direction.  This is fictional, dramatic television, not real life.  Grow up, Camille!

Bud Brewer
Orlando

                                                                                                         June 6, 2001
Dear Editor:

   
  First off, I would like to respectfully disagree with Mr. Everitt's comments in their entirety (Enough protesting already over 'Sopranos').  The idea that The Soprano's is the best show on television is laughable. While television has for many years been referred to as "the Vast Wasteland", it was never more true until the debut of this show.
     He mentions that Italian-Americans are in the show, watch the show, and that David Chase is, in his own way, Italian-American (he must not be too proud of his heritage if he could change his name...it is something I would never do.)
     While all this may be true, there were also many Blacks in minstrel shows, they watched them, and even produced them. It didn't make them art, it didn't make them good, and it sure didn't make them right!
     Mr. Everitt seems to be operating under the mistaken notion that the IA activists want to remove The Soprano's from the airwaves. We realize that would be impossible and we have never advocated censorship. What we are asking for is balance. He states that, as a Jew, he doesn't get worked up with the occasional stereotypical portrayal of Jews in the media. That is because of balance!
     For every unflattering portrayal of Jews, there's a "Schindler's List" or "Diary Of Anne Frank" to counteract the negative. When was the last positive movie or television program featuring Italian-Americans?
     Studies have shown that nearly 75% of all movies with Italians or Italian themes produced since the 1920's have shown us to be either gangsters or buffoons. Since the 1960's, TV and movies have gone out of their way to provide balance to every ethnic group except the Italians. I realize that in New York, people don't all see us as gangsters...but it's not like that all over.
     I live in Georgia, and I have had even the local sheriff's department tell me that "we know you Italians can get things done if you want to." 
   Unfortunately, in many parts of the U.S., people seem to think that all Italian-Americans either are in the mob or at least know someone who is. This is something I deal with on a daily basis with my last name.
     I'll end this by stating that mafia movies and shows can be fun entertainment, but not until the question of balance has been addressed. With all the earth-shattering accomplishments made by Italians, from Galileo, Marconi, Meucci, DiMaggio, Sinatra, Capriatti--the list is endless--you would think someone could make a movie or TV show about something other than gangsters! Are they even capable of anything original?
 

Emanuel Gambino
Flowery Branch, GA

    June 6, 2001

Dear Editor:
     Let's see if I get your point! An American Jew is saying to Italian-Americans shut up already. Mr. Everitt you just don't get it and I believe you are not in a position to appreciate where the Italian Americans
are coming from.
    It is not the Sopranos that is the issue. It is that Italian Americans are always portrayed from one point of view, the mob. So I believe your article defends the literary value of the Sopranos and completely missed the major point, a balanced portrayal of Italian Americans.
    So Mr. Everitt, which is the greater "sin"-- stereotyping ethnic groups or not appreciating the literary value of a show? May I suggest your next article try to answer that question.

Regards,
Rich Autieri

June 6, 2001

Dear Editor:
   
 
As a first generation Italian...just want to let you know I "LOVE" the show, even the reruns.
    
Maryann (Mauro) Flaker
Dayton OH

      June 6, 2001

Dear Editor:
   
 
    Youse is so right about "The Sopranos." I don't see anything offensive to Eyetalians. I am hoping that "Amos 'n Andy" makes a come back. And I never did see a minstrel show, why not? I herd that was a Charley Chan with number 1 son and a back dude named "Lightning." Member the fuss about the Chiwowwow from Taco Bell that talked Spanich, great wasn't it? No more damn drunkin injuns gettting shot off horses. Yeah, the Eyetalians have no beef 'cept a few fat guys on the show. Member when Marloon Brandow kissed Larry King and said, "The Jews control Hollywood." What a bigot and he's full of chit. I tink there should be more cops and wops programs for us morons.


Richard Capozzola 

                           June 6, 2001

Dear Editor:
   
  In response to your article of 6/5/01, "Enough protesting already over 'Sopranos'"--is this supposed to be NEWS?
    That's what the site says. In fact though presented as 'News' this seems like an Op-Ed piece in which case it should be labeled as such, lest the reader confuse the author's personal view with Medialifemagazine.com's editorial position.
     As a loyal subscriber to your newsletter and its Italian motto (work to eat), I was quite disappointed considering the 'media-savvy' audience that it reaches. Worse, Mr. Everitt's chiming in is a bit late and adds nothing substantive to the discussion.
     The problem with the article is that it is misleading and is nothing more than Mr. Everitt defending the 'Sopranos' without taking any time to objectively consider the opposing view dismissing any criticism. As Mr. Everitt is probably not of Italian ethnicity, his qualifications and opinion on the matter is of debatable importance.
     Though being proud of 'Dutch Schultz' certainly suggests a twisted logic. While he does question the validity of the activists as representative of IA's, he fails to mention this in the context that almost every Italian-American organization has endorsed the recent Illinois lawsuit against the show filed by AIDA (American Italian Defense Association, sort of a B'Nai B'rith for IAs). Notwithstanding, Judas Goats with vested interests, certainly the activists are speaking for quite a few IAs.
     It is crystal clear that Mr. Everitt didn't do any homework before penning this article. Otherwise, he would have at least considered the very real statistics that provide the underpinning for the IA activists' position that the entertainment media unfairly depict IAs as buffoons, gangsters and bimbos. Review the data at www.italicstudies.org and confirm what is empirically obvious.
    Need more evidence? The Order of the Sons of Italy commissioned Princeton Research, Inc. to do a study on perceptions and learned that most Americans believe that Italians *are* involved with organized crime (I can email the report).
    Meanwhile the reality is that the FBI's own data indicate that less than .1% of organized crime is at the hands of Italian-Americans.
     On a panel discussion organized by NIAF (National Italian American Federation) broadcast by C-SPAN this weekend, not surprisingly, NY Times writer Maria Laurino in her book, 'Were You Always an Italian' studied the teens at a Bay Ridge, Brooklyn High School and noted some disturbing fascination by young mob 'wannabees' and girls with low aspirations.
     NIAF also found some troubling trends of their own by interviewing young people - www.niaf.org. Professor Joseph Scelsa from Queens College suspects a correlation between the relatively high dropout rate among area Italian-Americans and the media. He should know, he successfully won a civil rights lawsuit against CUNY for discrimination. Now again, why might IA activists have cause for concern about the impact of entertainment like the 'Sopranos'?
     To a large number of people, there is a double-standard today when it comes to depicting some ethnic/religious groups--it is somehow perceived as politically correct to depict Italians negatively and not others. For example, AOL-Time-Warner backed off running 12 animated Bugs Bunny episodes (albeit with a disclaimer running at the bottom of the screen) for their marathon on the Cartoon Channel for fear of offending Blacks, Japanese, American Indians etc. with negative depictions.
     Mr. Everitt is wrong, in the '70s when the NAACP screened a Norman Lear pilot and disproved, it was promptly scuttled. So much for 'creative script consulting.' Yet, somehow for those with seniority at the victimization trough political correctness is enforced vigorously. Meanwhile shows like 'The Sopranos' receive critical acclaim despite Italian-American media concerns and calls for more balanced imagery.
    Perhaps IA activists should take lessons from the Jesse Jackson camp to better lucidate their concerns. Most recently, he redirected attention away from where Operation PUSH's shakedown money is spent to Toyota's recent TV spots that featured a Black person with a gold tooth.
     Mr. Everitt's assertion that simply because the HBO series is a premium channel, that it exists in a vacuum and is therefore above question, is half-baked. The point about books is brought up but is another irrelevant ruse. The season premiere of 'The Sopranos' reached 12 MM HH according to Nielsen.
     Despite being a pay channel, that makes it effectively a mass medium where independently published books are not. Otherwise we'd all have read, "The A-Z Encyclopedia of Serial Killers." The 'don't like it don't watch it' argument is tired. What of the collateral damage?
     Considering the readers of Medialifemagazine.com, that is almost an insult to the reader's intelligence. We all know and see the aggressive print and outdoors promotion of the show, not to mention the heavy rotation of pan-HBO channel barkers and entertainment shows. Very well marketed - think of the GIMPs!
    And, what of the *uncreative* advertising community latching on for a free ride with the major national advertisers like Pepsi, ATT, Lycos, Wrigley's Gum and Red Lobster using such 'Italian-as-mobster' caricatures on broadcast TV and radio commercials? Children see these ads and commercials over and over and over again.
     HBO's response is predictable and wise --do not engage. Hiding behind the veil of  'art', the Sopranos plays off the same tired stereotypes and is designed for one thing--maximizing eyeballs. To HBO in this regard I say 'Salute!' Having watched the show, I do agree that it is a brilliantly produced drama about treachery, drugs, performed by very talented actors rife with Italian-American window-dressing set to a hip soundtrack. But fine writing? Old cliches in new packaging.
    With all the stories out there that involve Italian-Americans worthy of dramatization, what gets produced and promoted? More mob movies. The Italian-American actors won't complain but they are not happy about being typecast--they'd prefer to eat. However a few like Turturro, Loggia and Canadian Tony Nardi have publicly said they will no longer play these parts. BRAVO!
     Nonetheless, indie film producers like Astoria Films have no luck trying to raise money to produce 'Paisan,' a film about the paradox of Italian-American GIs fighting in Italy against Italians while their parents back home (like Joe Dimaggio's fisherman parents in San Francisco) faced internment camps, Draconian restrictions and ruined business.
     Curiously, far too many in our business have hopped on the 'critical acclaim' bandwagon fawning over characters that are cruel, shallow and morally bankrupt set within a show that is a lewd titillating near-pornographic 50 minutes that has hooked millions by leveraging the mafia meme (see www.thoughtcontagion.com). Hooray for Hollywood!
    A prominent editor from Vanity Fair was recently featured on that C-SPAN panel discussion. Though he was originally impressed by 'The Sopranos', he later came to some interesting conclusions. While people laud the show as so artistically important, original and meaningful these same people tell critics of the show not to take it so seriously. Again a familiar double-standard.
     If Mr. Everitt would have taken the time to ask, he'd learn that what the IA activists want is the perpetrators revealed and a commitment for more balanced portrayals with an end to exploitative advertising campaigns. Such advertising would never depict other ethnic groups in this manner.
     Granted, many people are not influenced by what they see on TV. But nobody gets up thinking that they will form their opinions after watching TV. And yet, clearly major advertisers pay for 30 seconds of airtime for a reason--to influence attitudes and ultimately behavior. McLuhan referred to Madison Avenue as 'The Frogmen of the Mind' for a reason.
    What then is the effect when you have 50-minute doses? And let's not mix 'apples' and 'oranges' either. TV series and one-off films are not the same. Especially, a TV series repeated several nights a week. What's more, Brad Grey and Chase are looking to syndicate a version of the show for broadcast. What then? Already, the show's successes have kindergartners looking up to befuddled actor, James Gandolfini, for his role as Tony Soprano. That is perverse and even worries Gandolfini himself.
     It is said that crime is a personal choice and is not representative of some inherited moral degeneracy. What Sen. Roukema and the folks behind the AIDA lawsuit are primarily calling for is more balanced portrayals - NOT censorship and NOT monetary damages. Is that too much to ask?
    AOL Time-Warner could make amends a number of ways besides creating shows with deeper characters that are defined beyond the stereotypical Italians: funding some scholarships, or many emerging programs on Italian-American studies or more broadly funding organizations like the Center for Media Literacy.
     As for a show about Jewish gangsters, perhaps Mr. Everitt could interview the ADL's executive director for script ideas.   As members of the media business, we ought to consider the serious negative byproducts of our business--to do otherwise makes us self-serving ostriches worthy of accusations of narcissism.

Dominic Tassone
National PR Director for Fieri

    June 5, 2001

Dear Editor:
   
 
     After some 800 Hollywood films and now Sopranos...Italian-Americans have every right to protest this blatant stereotyping that continues on despite the fact that FBI stats show that we commit ONLY two tenths of one percent of crime.
    And for you to praise Sopranos as "artistic writing" you must be an employee of HBO or you DON'T know the difference between oats and a horse's digested droppings. There must be something wrong with people that find all the wall to wall profanity, murder plots on family members, running over people with cars, the beating up of pregnant women, coveting the neighbor's wife, etc., etc, etc. as having entertainment value that is part and parcel of Sopranos scripts.
    As for you liking a Jewish gangster story on the market ? Forget about it! B'nai Brith would nip this project in the bud. We Italian-Americans DON'T have a B'nai Brith to look out for us.
     We depend on the common sense of writers and critics to point out that political correctness is not yet bestowed on us. Evidently you are NOT one of them.

Walter Santi
Illinois

June 5, 2001

 Dear Editor:
   
 
    As an Italian American historian, I find it appalling that intelligent people like Pellegrino D'Acierno and David Everitt can so completely miss the boat regarding HBO's "The Sopranos."
     Just as the excellence of D.W. Griffith's 1915 Civil War film epic "Birth of a Nation" sugarcoated its horrendously derogatory images of African Americans, the "post-modern" (i.e., contemporary) know-how of  "The Sopranos" glosses over the same derogatory, regurgitated images of Italian Americans as criminals, boors, buffoons, bigots and bimbos.
     To put it in perspective: According to a 2001 film study by the Italic Studies Institute of New York, Italian Americans have been portrayed negatively in 69% of some 1,200 Hollywood movies produced since 1928. And this is just the MOVIES.
    Multiply the identical portrayals in books, TV sitcoms, theater pieces like "Tony n' Tina's Wedding," etc...and you can easily see why Italian Americans are finally saying, "Basta!" (Enough!)
     One final thought regarding il professore's remark that people don't "believe" such images: President Woodrow Wilson loved Griffith's "Birth of a Nation"; and, in modern times, President Richard Nixon can be heard on the Watergate Tapes saying that Italians "smell different" and that they're all "dishonest."
     If the leaders of the Free World are influenced by the media, how can anyone, with a straight face, claim a special exemption for ordinary citizens?

Sincerely,
Bill Dal Cerro

   June 5, 2001

Dear Editor:
   
 "Nuts to you," says David Everitt. "Nuts" to all of us Italian Americans who are offended by "The Sopranos?" Well, nutz to you my friend.
    Sure some Italian Americans aren't offended by "The Sopranos," but you know what, some of us don't like heavy pasta dishes, some of us aren't Catholic, some of us aren't criminals, some of us rarely use filthy language, and some of us don't like that show. We don't care much for their use of Italian American stereotypes. Stereotypes that have become so ingrained into American culture, and into world culture, that they are being accepted as factual.
    I don't like people thinking that they understand Italian Americans and trying to relate to me because of something they saw on The Sopranos. I don't like the Italian American stereotypes that are perpetuated by the show and I hate the violence.
    I remember reading a national survey that was taken during the late 1970s or early 1980s. It was to see which ethnic group in America was the most feared. "Black African Americans" I thought. Especially because it hadn't been that long since the big city riots. "Columbians" were my next choice because of their increasing numbers and their media ties to the drug trade.
    Nope, it was the Italian Americans because of the Mafia and the way it is portrayed in mass communication. I agree with those that say "The Sopranos" is a work of art. But great art stands the test of time and it is too early to decide if  "The Sopranos" is great, or simply pop art. Besides, just because something is art and popular doesn't mean that people are wrong because they find it offensive.
    The Mapplethorpe photographs are one example. His work is very strong technically and it draws a lot of interest, but many people find the subject matter offensive. Remember "Piss Jesus," and how funding at the NEA was changed because so many people found this "work of art" offensive. "The Birth of A Nation" was the most popular motion picture of its time. It made millions of dollars, won artistic acclaim from both the critics and popular audiences, and it revolutionized the motion picture industry.
    Despite the objections of Black African Americans and their supporters it was considered an artistic masterpiece and was shown all over the world. Some of the messages it carried were that Black African Americans were lazy drunkards, over-sexed rapists of white women, and that they were stupid, dishonest subhumans who just loved to sing and dance. It did more to ingrain these ideas into world society then anything that had come before it and possibly after.
    If you have never seen this artistic achievement, or it has been a long time since you have, I suggest you sit through it in its entirety. It is long but very educational with today's understanding of Black African Americans.
    Italian Americans have had to put up with a media image of us as criminals since the 1800s. Around 1900 the New York Times ran an editorial cartoon that depicted Italian immigrants as rats swimming ashore in New York Harbor. Each rat had a knife in its mouth. The drawing was part of the Times' campaign to stop Italian immigration to the U.S. on the grounds that Italy was buying steamship tickets for its criminals and dumping them in America.
    During the early 1990s I had the opportunity to work for a year for an old time photography studio at the Mall of America. We took costume portraits of periods in American history including prohibition gangsters. The studio never advertised the gangster portraits as being Italian American but simply as "Roaring Twenties."
     During that year I photographed people from all over the world. Many of them could not speak English but they would identify the period they wanted by saying, "Al Capone." How do these people from places like Arabia, Russia, Japan, Australia, and Argentina know about the stereotype of the Italian American criminal? That same old tired media image of the good-time guys with the great code of honor.
    Outside of the "crime families" not much is generally known about Italian American history. Some people remember that the name America came from an Italian, and most know Columbus was an Italian that sailed for Spain, but most Americans, including Italian Americans, don't know that The Bank of America used to be The Bank of Italy, that Italian immigrants were lynched for refusing to discriminate against Black African Americans in their stores, and that Italians and Italian Americans played a major role in the construction of America's system of railroads.
    Italian Americans know that it is largely our own fault that our American history has nearly been forgotten. That in our rush to assimilate into America we often looked the other way when we should have spoken up. We know that it is largely up to us to see that we change this one-dimensional image of us as organized criminals, which is why I am taking the time to write.

Doug (Bonacci) Nemanic
Journalist/Teacher
Gunnison, Colorado

      June 5, 2001

Dear Editor:
   
 
     Mr. Everitt in his comments about "Nuts to the charge the show ("The Sopranos) demeans Italians," shows incredible insensitivity.
     It certainly also shows something of Mr. Everitt's character, that as a Jew, he stated that he "was very proud of " Dutch Schultz and Lepke Buchalter!
     "The Sopranos" are only the latest in a torrent of Films and TV since the Godfather that have so disproportionately negatively stereotyped Italian Americans (with so few positive images) that the Media has been substantially successful in having Americans think that: Italian Americans = Mafia.   Just this past March 13, on DiversityInc.com the lead article by Linda Wallace was "TV Ethnic Stereotypes Perpetuate For U.S. Teen Viewers", and the first paragraph stated "American teen-agers expect Italian Americans cast in TV roles or movies to play mobsters or restaurant workers...., a survey found."
     Would Mr. Everitt speak out so strongly against Blacks, Hispanics, Asians, Native Americans protesting against such a "pattern" of bigotry?   And why was he hypocritically silent, when the Jewish community was successfully protesting the inclusion of Shakespeare's "The Merchant of Venice" in school curriculum and theatrical venues, because of the portrayal of "Shylock".
     The Jewish community justifiably doesn't want its "Shylock", and the Italian American community doesn't want its "Sopranos".

Richard A. Annotico
4267 Marina City Drive, Suite 1008
Marina Del Rey, CA 90292

June 6, 2001

Dear Editor:
   
  A couple of bullet points for you re your assessment of the "Sopranos."
     We are concerned that you and others are missing the point regarding Italian-American concerns/complaints--specifically, the ENDLESS, I repeat ENDLESS, succession of negatively stereotypical, downscale, and otherwise uncomplimentary characterizations, scenarios, dialogue, references, etc., proffered/proliferated by "Hollywood" and the media in general with little or no attempt at BALANCE, I repeat BALANCE.
     Accordingly, this pernicious pattern is most vividly exemplified by a program like the "Sopranos". Moreover, as a result of this media barrage, there is mounting evidence to support the contention that Italian-Americans are in danger of becoming a discredited group, despite the fact that the vast majority of said group lead essentially main-stream, LAW ABIDING existences.
     To borrow a term from your recent piece, myself and others of similar sentiment (certainly the MAJORITY of the Italian-American community) say "nuts" to the logical non-sequiturs employed by yourself and other media writers to justify and defend the indefensible.
    Finally, despite your statement that you would, in fact, welcome some Jewish mobster portrayals on TV and movies, we wonder how receptive you and others would be to a comparably stereotypical program directed at your group--let's say, a "Sopranos" spinoff series focusing on the recurring "Sopranos" Jewish mobster character named Hesh Rabkin.
     (It's easy to posture on an issue which you know is essentially moot, knowing full well that "Hollywood" would never countenance the inordinate proliferation of comparably negative stereotypes against Jews, or practically any other identifiable group for that matter).

PJ DeMarzo

P.S.:  Question: Do you know what percentage of adult age Italian- American males are involved in the so-called "Mob"?
Answer: Approximately one quarter of one percent!



Please, Vince, don't blame the media 

May 16, 2001

Dear Editor:
   
Will someone please make Jesse Ventura just GO AWAY?
    The demise of the awful XFL had little or nothing to do with the "media bias" he so sourly claims.
    First of all, the football was only marginally approaching third rate. Division III college football was more interesting and competitive.
    Second, the staging was just a tad over the top. Football fans don't really care about all of the bell and whistle crap Messrs. McMahon and Ebersole tried to roll into the games. The promise of "smashmouth football" simply never materialized. It was more like trainwreck football, with fireworks and cleavage as a garnish.
    Third, spring football has always been problematic, even when it was pretty
good football. Even real fans need a break after six months of virtually wall-to-wall college and pro games.
    Fourth, Saturday night at 8PM???? Young men, the obvious demo the games were aiming at, are out, either on or trying to find dates.
    Finally, will someone please tell the Governor that most Americans don't give a damn about him or his opinions? He's a sad clown making a mockery of the American political system and he's a lousy color commentator to boot.
    Thanks.
Bud Brewer
Vice President, Marketing
Massey Services
Orlando FL


  Buyers need to master ABC mag audits

  May 15, 2001

Dear Editor:
     In a recent online Media Life article dated April 30, 2001 (In circ, what you see you may not get),  author Jeff Bercovici cites a discrepancy in single-copy sales claims as reported by Harper's Bazaar magazine for the June 2000 filing period.
    According to the article, there was a considerable difference between the publisher's claimed average newsstand sales for January to June 2000, and the ABC-audited single copy sales average. The article goes on to question whether "there ought to be far more wariness" on the part of buyers where publisher claims are concerned.
    Wariness, no. But awareness, most certainly. In fact, Mr. Bercovici's article only serves to re-emphasize why today's advertisers must make themselves eminently familiar with ABC reporting standards and the effective use of ABC-audited data.
    For as the author so clearly notes, ABC's consumer magazine Publisher's Statement is simply a publisher's best estimate of publication performance for the period in question.
    And in the short term, even the most well-intentioned publisher is often challenged to produce an accurate newsstand and subscription performance tally. That's where ABC auditing standards--and an observant, well-informed media buyer--can make a considerable difference.

    When considering any ABC Publisher's Statement, buyers must constantly remind themselves that it merely represents a claim, not an objective verification of performance.
    As such,the astute buyer will use ABC data to actively track the publication's claims over time, comparing the data in question to that of the previous year, the previous filing period and past ABC audit reports.
    In particular, the buyer should monitor differences between claimed and audited averages over several filing periods. Do the differences seem reasonable? If not, ABC data provides the basis for a discussion with the publisher.
    Knowledgeable advertisers also recognize that a publication is only listed on ABC's quarterly Variance Report when that publication's audited total average paid circulation differs by more than 2 percent from the publisher's claim.

    In the case of Harper's Bazaar, a quick examination of ABC's FAS-FAX report shows that single copy sales accounted for less than 20 percent of the publication's overall circulation during the June 2000 filing period.
    Thus, the "18 percent difference" cited by Mr. Bercovici was not flagged by ABC auditors because it reflects a subset that accounts for a relatively small proportion of total circulation performance--certainly not enough to cause a 2 percent variance in total average paid circulation. Effective buyers need to notice the details, but analyze the big picture.
    In summary, no tool is effective until it's wielded by one who fully understands its purpose. Even ABC-audited data--comprehensive though it may be--is merely a series of numbers until it's actively analyzed, tracked and compared to publisher claims by a discerning media buyer.
    And how can that media buyer expand his or her knowledge? By tapping into ABC's expansive training and education programs, and holding each publisher to rigid reporting standards by asking informed questions fueled by ABC-audited numbers.
    ABC data is not intended to substitute for a media buyer's expertise, but rather to enhance that expertise by focusing attention on key areas of concern.

    As Dan Capell so astutely concludes in Mr. Bercovici's article, "ABC's dual-reporting system may be the best possible one--as long as everyone involved understands how it works."

Matthew Spahn
Director, Media Planning and Analysis
Sears, Roebuck and Co.
Chairman of the Board
Audit Bureau of Circulations


Research: Fact? Fiction? Estimate?

                                                                              May 14, 2001

Dear Editor:
   
I am writing in response to your recent article, Rich are different. They watch 'West Wing.'  Writer Gabriel Spitzer reported on a recent publication by TN Media regarding the demographics attributed to audiences of television programs. 
    While the information was incredibly detailed and specific, I am dismayed that not a single mention of  "margin of error" or "confidence interval" was made. The information was reported as factual rather than derived from statistical estimates.
   While we, as an industry, are constantly subjected to the intolerable market research practices that define Nielsen Media Research, I do not believe we should condone them, let alone repeat them. 
    Even television news programs with their tight deadlines and dubious reputations have evolved to the point where they present error figures whenever they report the results of polls, projections and estimates.
    While the source for the report is named, there is no mention of the data source. How was the data collected? How much data was collected? When was the data collected? Was it during "Sweeps" or over many airings of the program?

   The practice of presenting estimates (such as demographic attributes to television audiences) without the corresponding error estimate is at the very best shoddy journalism and at its worst downright misleading.
    If electronic based news reporting is to survive, it must count responsible journalism among its traits and not rely on minute-by-minute updates and hyperlinks to keep its readers coming back.
Frank S. Foster
Vice President of Marketing
erinMedia, Inc.
Sarasota, Florida

The editor replies: The point is well made, and as a publication covering media we owe it to readers to provide such backup data. The TN Media study was based on Nielsen data reported between October 2000 and March 2001. There were no real estimates of the margin of error.

Audit Bureau: You guys blew it


                                                                               May 10, 2001


Dear Editor:
     I am writing in response to your recent article, "Bronx Cheer for New ABC Circ Rules."  Author Gabriel Spitzer reported on recent changes to the ABC definition and reporting requirements for "paid" circulation. 
   The threshold for what constitutes ABC "paid" circulation has been lowered, effective April 1, 2001, from 50 to 25 percent of a newspaper's "basic" price.  
    However, this change has been accompanied by increased disclosure designed to provide any user of ABC Newspaper Publisher Statements and Audit Reports with a clear understanding of the elements of an ABC-member newspaper's circulation.  
    These changes speak directly to the need articulated by Peter Gardiner of Deutsch, who was quoted in the article as saying, "I think there is value in bulk [circulation] . . . but I think it's got to be identifiable."
   In fact, the new ABC report format clearly differentiates between those copies purchased by individuals at 50 percent or more of  "basic" price from those purchased by individuals at more than 25 percent, but less than 50 percent of  "basic."  
   Additionally, the ABC report clearly identifies the elements of  "Other Paid Circulation," including hotel sales, newspapers-in-education programs, employee copies and so forth.  
    Finally, the ABC report analyzes and clearly presents for each ABC-member newspaper, the three primary sources of  "Third Party Sales."  The report does not combine this "bulk" circulation with home delivery and other full price distribution, as the article implies.  
    As a result of these reporting changes, users of ABC reports are presented with a clear picture of a newspaper's circulation profile.  These changes meet the needs of advertising buyers for disclosure.
   The article correctly states that ABC newspaper reports will feature readership information.  
   However, and importantly, a newspaper must participate in ABC's newspaper Reader Profile service before it can report its readership information.  The Reader Profile service audits newspaper readership studies to standards developed by an ABC Committee of advertisers, advertising agencies, newspaper research managers and research suppliers.  
    Reader Profile is designed to provide comparable and credible newspaper readership data.  It speaks directly to yet another need expressed by Mr. Gardiner, "If it's a well done piece of research that could add another piece of information to what we now have, more power to [ABC and ABC-member newspapers.]"
   The process of changing ABC rules was long and deliberate.  The buyers of newspaper advertising were intimately involved in the process. It is unfortunate that your reporter did not contact us as he was developing his article.  A great deal of confusion could have been avoided.  As S. Scott Harding, chairman/CEO, Newspaper Services of America has observed, "This was a truly collaborative effort between newspapers and advertisers."  We believe that as the users of ABC newspaper reports become familiar with the expanded information now available to them, they will perceive that these changes represent a significant step forward in helping them to analyze and buy advertising in ABC-member newspapers.

Michael J. Lavery
President and Managing Director
Audit Bureau of Circulations

Chicago

The editor replies: Media Life apologizes for any errors of fact or interpretation in the story. The reporter had in fact called the ABC as he was reporting the story but the call was not returned. Media Life appreciates that much work went into creating the new procedures and accordingly the magazine has invited the ABC to submit additional information, ideally in chart form, to wash away any misunderstandings our readers may harbor regarding the  new system.


TVB is, like, full of it

                                                                              May 4, 2001


Dear Editor:    I would like to take issue with today's news blurb entitled, "Alternative to Traditional Cable on the Upswing."
    For the last year or so, the Television Advertising Bureau has made the highly questionable claim that local cable audiences are eroding due to the growth of alternative delivery systems, such as DBS.
    The problem with their claim is that they haven't substantiated it with any local cable audience delivery data. 
    The TVB seems obsessed with the ritual of flashing ADS penetration numbers and making the leap of faith that local cable viewing is eroding.
    Obviously, your organization has implicitly bought into this fiction given the following quote: "This is bad news, as local advertisers must deduct the ADS percentage of penetration to discern the real size of their audience if they run ads on cable."
   Rubbish.
   According to Nielsen's national peoplemeter sample, three years ago (April, 1998), 68,666,000 U.S. TV homes received cable programming through traditional fiber/co-axial cable. 
    At the time that represented 70.1 percent of all TV homes. Three years later (April 2001), that figure stands at 72,909,000 homes, or 71.5 percent.
    Where's the erosion of wired cable homes? 
    It's one thing for the TVB to cherry-pick certain markets, but that doesn't represent a full-blown picture of the entire country.
    One last point: TVB's statement that advertisers, "....must deduct the ADS percentage...." in order to discern cable's true audience size is quite absurd. Unless, of course, TVB thinks ADS stands for "Absolutely Distorting the Statistics." 
    The real way would be for advertisers to examine local cable delivery within the cable universe, which after all represents wired cable homes.
    In closing, we have no problem with the TVB documenting the growth of ADS. But we think it is a bad business practice to: 1) make an artificial claim as to ADS's alleged impact on cable audiences, especially when the TVB does not present any audience data to back their claim; 2) mislead the readers of Media Life Magazine into thinking that wired cable penetration is eroding across the country. That is simply not the case. 
Jonathan B. Sims
V.P., Research
Cabletelevision Advertising Bureau


Forget a comeback, Michael

                                                                              April 25, 2001
Dear Editor:

    Can someone tell me why Michael Jordan is doing this comeback thing?  
   Even with his vaunted competitive spirit, I fear that MJ's body is going to let  him down.  
   Maybe I just don't want him to do anything to replace the picture  in my head of his final jump shot in the 1998 NBA playoffs with a  Y.A. Tittle-type photo of an athlete who hung on too long.

Hud Englehart
President
KemperLesnik Communications
Chicago


Donna's got it right

                                                                              April 12, 2001
Dear Editor:

     I just read Jeremy's interview with Donna Hoffman "Donna Hoffman on why web advertising fails" and even though I bristled at the title, I couldn't agree more with her assessment that banners don't work!
     We have been steering our clients away from them for a year, and my own experience mirrors her assessment of contextual advertising and affiliate success.
     We have also found e-crm to be highly effective--whereas we develop campaigns to drive email acquisition, and use direct html email as the primary sales channel.
     We are to the point where we blatantly tell clients that banners, unless very targeted and a quasi-branding objective, are NOT the solution for sales and direct response. Sweepstakes/promos driving email acquisition etc. tend to be the better application.

Gene Slyman
Media Director, East Coast
SF Interactive, Inc.


Why web ads fail

  April 9, 2001
Dear Editor:

     Donna Hoffman misses a key point in her otherwise thorough discussion of why web advertising is so largely ineffective: PEOPLE IGNORE THEM!

Gerard R. Farrell
Navasota, Texas


I'll stay a Baby Boomer, thanks

                                                                              March 15, 2001
Dear Editor:

    Go back about 10 (or even 20) years, and what the author calls "Generation Joneses" used to be called the latter half of the Baby Boomers.
     Baby Boomers were born from '45 to '64, although it was always assumed that those idealists born between '45 and '55 were different from those of us realists born between '56 and '64 who grew up during a recession and gas crisis.
     The author pegs us rather accurately, but he's not telling me anything I didn't already know--he's just slapping a new label on me.
     Sorry, but I'll continue to call myself a Baby Boomer. It's hard to wear a new label after 40 years.

Jane Beresford
VP, Media Research Director
Creative Media Inc.
New York


Sure we'll pay -- sometimes
                                                                              March 6, 2001
Dear Editor:


 
     I adore Media Life. But I gotta say that Jeremy [Schlosberg's] reporting on the CEA story today, Study: Surfers just say no to paid content, was really lopsided.
      The fact that Slate and TheStreet couldn't do the for-fee model is incredibly old news and has been superceded by the growing number of folks who are selling subscriptions to online content very handily: folks like Ancestry.com, ConsumerReports.org, PreachingToday.com, Hoovers and others.
     Also, consumers have proven repeatedly that they will pay for access to archived newspaper stories online.
     I know because we report on this every week in ContentBiz.
     What's changed is that consumers (and businesspeople) won't pay for certain types of content anymore that they think should be free.
     For the most part this stuff is the kind of thing that showed up in their daily newspaper or TV News before and was cheap enough or free.
     What people will absolutely pay for is content they perceive as being specialized and authoritative. Content that serves a need--that they are pretty sure they couldn't get anywhere else.  Niche stuff.
     And they've been paying extra for that for years via the print newsletter industry. Now they are paying for it online too.
     And here's the good news-- it appears that once content buyers are convinced something is worth paying for online, price isn't as huge an issue as it is elsewhere.
     Many content marketers testing price have told me as long as you've gotten over the "Yup I'll pay for it" hump, price points are pretty elastic (within reason).
     You gotta remember that the CEA know about consumer electronics -- TVs, videogames, etc. -- they are not mainly focused on content, and they sure aren't focused on text-based content, which is mostly what's selling online these days.
Anne Holland
Publisher
MarketingSherpa.com's ContentBiz
Washington, D. C.


It depends on what you ask

                                                                              March 6, 2001
Dear Editor:


 
     Jeremy Schlosberg's writings are always interesting, but in his piece Surfers just say no to paid content he has omitted an important point.
     He quotes a survey by the Consumer Electronics Association to the effect that "the vast majority of internet surfers believe all web content should be free. Fully 77 percent of web users today oppose the idea of paying for information, according to the survey. Another 11 percent say they are neutral about the issue. Only 4 percent support it."
      These findings prove nothing except the limitations of survey research. Who in his right mind is going to say he thinks he should pay for something he is currently getting for nothing?
      Put it another way. Ask 1,000 people whether they think free air travel would be a good idea, and how many do you believe would denounce it?
      Does that mean that those liking the idea refuse to pay at present for airplane tickets? Of course not.
      A slightly more meaningful question would be: "Your favourite website, hitherto free, is going to start charging $50 a year for access. Will you pay?"
     But even that question is hardly worth asking, since the answers will tell us only what people say, not what they will do. I'm afraid that asking silly questions, even if you use a computer to tabulate the answers, does not constitute a guide to wise commercial decisions.
      Will people pay for access to a website? The logical answer is yes, if they value it enough. How to find out whether they do? Suck it and see.
      For example, I publish a niche website called Market Research News (www.mrnews.com ), which since the beginning of 2001 has charged for access at the rate of 60 British pounds a year.
      The number of paying subscribers (from all over the world) is small but respectable and increases every week. The move to paid-for was the only way to keep the site going after two years of free access.
      I sought opinions among the target audience before making the move. Hardly any of those asked thought paying was a good idea. Mind you, they were all professional researchers!
      One more thing, Jeremy Schlosberg compares the Internet to a public library. False analogy! Public libraries are "free" only because they are maintained by public funds, raised from the selfsame people who use the libraries.
      A more accurate analogy might be an encyclopaedia. Nobody expects to receive Encarta or the Encyclopaedia Britannica for nothing.
Philip Kleinman
Editor & Publisher
Market Research News and MR Week
London, England


Time's Muller: Our affair broke no rules

                                                                              January 5, 2001
Dear Editor:

  
I have only one quibble with your generally accurate story (Teen People editor bolts for Europe and love) , and it concerns your assertion that my relationship with Christina Ferrari was a violation of company policy.  
   There are plenty of couples at Time Inc., married and unmarried.  The only policy requirement is that there not be a reporting line between them, in other words that one cannot be the boss of the other.  
   As soon as I suspected that a relationship with Christina might develop, I told my boss, Norm Pearlstine, and we agreed that I would get out of the editorial chain of command insofar as Teen People was concerned. 
     Christina, who had been reporting jointly to Norm and me, began reporting directly to Norm.  In accordance with company policy, I then stayed away from all decisions about Christina's compensation, career, budget, staff, etc.

Henry Muller
Editor at large
Time Inc.
New York


Put a lid on your politics, please

                                                                              January 4, 2001
Dear Editor:

      Is medialifemagazine designed to be an informative work dealing with news relating to the mass media world or is it really just another platform meant for distribution of leftist bullshit?
   In a "news" story featured in today's "Shorts" section (1/4/01), the Rabbi Kenneth Roseman is labeled a "self-righteous moralist" for taking a stand against the upcoming Fox program "Temptation Island."  
     Apparently the editors of medialifemagazine have forgotten that there is a difference between "news" and "opinion."
    Leave off the opening phrase, "And speaking of self-righteous moralists," you have a rather informative story, "news."
      The reader is left to determine his/her own feelings regarding the actions of the rabbi and his reasons for his protest.  
    By including the phrase, the entire piece becomes nothing more than leftist bullshit, "opinion."
     Of course, the "story" really isn't "opinion" either because the writer does not attempt to sway the reader with his/her own well reasoned opinions.  Rather, the typical tact is taken--the "conservative" subject of the story is degraded before the story even begins, "Look at the crap this fool is trying to pull..."
     If you can't make a strong "moral" argument against what the subject (the rabbi) has to say, call him a "self-righteous moralist" and assassinate his opinion before it can be stated. 
    The irony of the including a phrase like "self-righteous moralists" can be summed up with this little phrase: "pot calling kettle black."
     It takes a "self-righteous moralist" to label another a "self-righteous moralist". 


Laurin Willis
Richmond

PS: A another note to the editors. Do you remember the rule about not starting sentences with a conjunction?

The editor replies: The letter writer is right. The offending phrase lent nothing to the news item and was totally uncalled for. It has been removed. 




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