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For users, Google
is still about search


That's the perception, even with added features


Aug 8, 2006

Google, as we all know, is the goliath whose massive growth is spreading across the internet, eating up all that's in its way, as it launches one new service after the next.

Except, in important ways it's not.

For all Google's growth and the flood of new products, users still see it primarily as a search engine, not as the emerging portal fancied by analysts to challenge Yahoo and MSN.

No less important, users continue to use Google primarily for search, largely passing over such newer services and Gmail and Google Finance. If they are aware of them, they're not all that interested.

That's the finding of new research from Hitwise, the internet research firm. Consumers, the research shows, see Google primarily as a brand that helps people locate things, and that's not changing. Interestingly, that's sort of consistent with how Google continues to see itself, as a place devoted to making the world’s information more accessible.

In terms of portals, Yahoo clearly is one in consumers' eyes, while the Hitwise research found that users see MSN as a destination with certain portal characteristics but more as a place to get specific tools, such as Messenger.

As for Google and all the talk of it becoming a portal with all the new features, Heather Hopkins, vice president, research at Hitwise in Britain, all but dismisses the notion. Says Hopkins, “If consumers aren’t using Google in that way, is it a portal? Maybe not."

The Hitwise research into user perceptions of Google, Yahoo and MSN was based upon search terms, which the company believes is a good way of gauging which attributes consumers associate with a brand.

Bill Tancer, global research general manager at  Hitwise, pulled search queries in the U.S. that included the words “Google,” “Yahoo!” and “MSN” for the four weeks ending July 29. He then looked at the top 20 searches for each of the three brands (see chart, below).

Queries relating to Google were focused on searching for information, geographic location or multimedia content. This suggests that despite Google’s added tools, consumers still see the brand as one that helps people find things.

By contrast, the Yahoo queries covered a broad range of interests. “There is a clear difference when we compare Google’s terms with Yahoo’s … search versus engage in an activity or consume a specific type of content,” writes Tancer on his blog.

For its part, MSN queries were more focused on MSN tools, including the new Messenger download. Yet the search terms also revealed some portal characteristics, with user queries relating to music, games and money.  

Hitwise also looked at search terms for these three companies in Britain. The findings, while different in details, told a similar story.

The new U.S. findings would seem to match up with what Tancer found in May when he looked at U.S. traffic to these three sites. The traffic figures show that while Google sailed ahead of Yahoo! and MSN in search, it lagged behind these two players in such areas as email and finance.

Meanwhile, in online ratings for the week ended July 30, the top five parent companies were Microsoft at No. 1, followed by Yahoo, Time Warner, Google and News Corp., according to Nielsen//NetRatings. The top brands were Yahoo, MSN/Windows Live, Google, Microsoft and AOL.

GUS Plc once again retained the top spot among advertisers, delivering 7.49 million impressions to No. 2 NexTag’s 1.96 million. Time Warner was third. Yahoo served up the most ads, 18 million, followed by MySpace at 7.99 million.

Sessions remained even week to week at 16, and domains visited per person dipped to 37, one fewer than last week. Average PC time per person rose slightly to 16 hours, 15 minutes and 53 seconds for the week.

 






















Top 25 parent companies
Through July 30

#

Parent

Unique Audience (000)

 Reach %

Time Spent per Person (hh:mm:ss)

1

Microsoft

79,476

61.6

0:39:12

2

Yahoo!

71,165

55.1

1:08:05

3

Time Warner

67,449

52.3

1:35:51

4

Google

62,541

48.4

0:23:05

5

News Corp. Online

33,141

25.7

0:46:51

6

eBay

32,739

25.4

0:43:37

7

InterActiveCorp

27,569

21.4

0:12:29

8

Amazon

19,951

15.5

0:13:22

9

Landmark Communications

18,093

14.0

0:23:00

10

Walt Disney Internet Group

17,640

13.7

0:23:33

11

Apple Computer

17,027

13.2

0:32:42

12

RealNetworks, Inc.

16,578

12.8

0:31:18

13

YouTube

15,219

11.8

0:12:23

14

New York Times Company

14,233

11.0

0:08:53

15

United Online

13,819

10.7

0:29:16

16

Verizon Communications

13,073

10.1

0:13:29

17

AT&T Inc.

12,528

9.7

0:16:13

18

CNET Networks

11,695

9.1

0:06:34

19

Bank of America

11,627

9.0

0:26:50

20

Wikipedia

10,672

8.3

0:08:28

21

Comcast Corp.

10,132

7.9

0:24:06

22

E.W. Scripps Company

9,632

7.5

0:06:03

23

Gannett

9,526

7.4

0:09:29

24

Viacom

9,292

7.2

0:31:34

25

CBS Corporation

8,127

6.3

0:12:28

Source: Nielsen//NetRatings

 

Top 25 brands
Through July 30

 

Parent

Unique Audience (000)

Reach %

Time spent per person (hh:mm:ss)

1

Yahoo!

70,640

54.7

1:08:17

2

MSN/Windows Live

62,562

48.5

0:36:33

3

Google

61,575

47.7

0:22:32

4

Microsoft

50,623

39.2

0:16:19

5

AOL

48,007

37.2

1:59:25

6

eBay

28,834

22.3

0:44:44

7

MySpace

24,861

19.3

0:55:43

8

Weather Channel

17,364

13.5

0:23:42

9

Apple

17,027

13.2

0:32:42

10

MapQuest

16,950

13.1

0:07:26

11

Ask Search Network

16,587

12.9

0:13:01

12

Real Network

16,578

12.8

0:31:18

13

YouTube

15,219

11.8

0:12:23

14

Amazon

14,567

11.3

0:14:17

15

CNN

10,855

8.4

0:21:07

16

Wikipedia

10,434

8.1

0:08:29

17

About.com

9,889

7.7

0:03:01

18

Bank of America

9,503

7.4

0:30:33

19

Comcast

8,693

6.7

0:26:50

20

IMDb - Internet Movie Database

8,539

6.6

0:06:48

21

Blogger

7,854

6.1

0:06:56

22

Disney Online

7,786

6.0

0:36:47

23

Lycos Network

7,650

5.9

0:03:41

24

Gorilla Nation Media

6,812

5.3

0:07:31

25

Verizon

6,756

5.2

0:15:00

Source: Nielsen//NetRatings

 

Top 25 advertisers 
(excludes house ads)
Through July 30

#

Company

Impressions (000)

1

GUS Plc

7,494,036

2

NexTag, Inc.

1,955,954

3

Time Warner Inc.

1,396,696

4

United Online, Inc.

1,379,550

5

Netflix, Inc.

1,333,350

6

Low Rate Source

1,048,685

7

Vonage Holdings Corp

961,124

8

Berkshire Hathaway, Inc.

788,697

9

Verizon Communications, Inc.

749,645

10

HSBC Holdings plc

729,914

11

Echostar Communications Corporation

716,819

12

Providian Financial Corporation

665,579

13

Skype Technologies S.A.

660,468

14

QuinStreet

633,263

15

Bank of America Corporation

567,745

16

ConsumerPromotionCenter.com

565,012

17

Privacy Matters

493,383

18

InterActiveCorp

462,953

19

Cablevision Systems Corporation

462,136

20

Reunion.com L.L.C.

451,316

21

The News Corporation Limited

442,093

22

YourGiftCards.com

406,260

23

Apollo Group, Inc.

388,312

24

Monster Worldwide, Inc.

384,315

25

American InterContinental University

365,810

Source: Nielsen//NetRatings AdRelevance

 

Top 25 advertising sites
(excludes house ads)
Through July 30

 

Company

Impressions (000)

1

Yahoo!

18,001,402

2

MySpace

7,993,603

3

MSN

4,075,343

4

eBay

865,534

5

AOL.com

692,753

6

Juno

509,092

7

CNN

484,538

8

The Weather Channel

465,500

9

iWon

366,023

10

NetZero

362,970

11

New York Times

349,897

12

MSNBC

302,897

13

Excite

280,464

14

Pogo

269,362

15

YouTube

259,737

16

Realtor.com

243,903

17

The Weather Underground

210,686

18

FOXNEWS.COM

200,804

19

EarthLink

185,045

20

Drudge Report

166,057

21

ESPN.com

158,589

22

About.com

154,558

23

IMDb

151,897

24

Webshots

146,874

25

Forbes

133,013

Source: Nielsen//NetRatings AdRelevance

 

Average use
Through July 30

 

 

Current Week

Last Week

% Change

 

Sessions/Visits per Person

16

16

0

 

Domains Visited per Person

38

37

2.7

 

PC Time per Person

16:15:53

15:59:36

1.7

 

Active Digital Media Universe

129,101,257

130,189,910

-0.84

 

Current Digital Media Universe Estimate

208,975,415

209,091,770

-0.06

Source: Nielsen//Net Ratings AdRelevance

 



Heidi Dawley is a staff writer for Media Life.




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