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Report: Click fraud
is back on the rise


Accounting for 16.2 percent of clicks in third quarter

Oct 23, 2007

One would think that by now, with the huge resources at their disposal, that the big search engines like Google and Yahoo would have delivered on repeated promises to crack down on click fraud.

Don't think that.

Click fraud, where competitors or crooked publishers click on ads to drive up the advertiser's cost, keeps on rising, contends a company that monitors click fraud.

Indeed, in the third quarter of this year, fraudulent clicks accounted for 16.2 percent of all ad clicks, up from 15.8 percent in second quarter and 13.8 percent in the third quarter 2006, according to a new report from Click Forensics. Over the last year click fraud has grown each quarter.

"As online ad revenues continue to grow, so has the click fraud percentage," says Tom Cuthbert, president and CEO.

And that's across all search-based advertising. It's even worse for search engine content networks such as Google AdSense and Yahoo Publisher Network, which place ads on web sites and share revenue with their publishers, says Cuthbert.

Here click fraud accounted for 28.1 percent in the third quarter, up from 25.6 percent in the second and 21.9 percent in the first. Says Cuthbert: "Click fraud is growing across the board, but it is growing faster in the content networks."

Click fraud is the No. 1 gripe with the pay-for-click ad model, where advertisers are charged whenever someone clicks on their ad. It can be done by a person clicking manually but increasingly it's done by botnets, computers programmed to click on the ads.

In fact, botnets are a key driver behind the increase in click fraud this year, according to Cuthbert. "In the first and second quarter of this year the botnets activity doubled," he says.

Click fraud is typically the work of a competitor anxious to drive up the advertiser's cost of doing business or a publisher whose site is serving ads from Google or another big ad network, with an eye to lining his or her pockets with increased ad revenue. "The problem is that the publisher has a financial incentive for clicks to occur," says Cuthbert.

Cuthbert contends that more than 70 percent of sites that make up content networks like Google AdSense and Yahoo Publisher Network are sites created solely for the purpose of generating revenue from ads, without any real content. Further, he argues that about 60 percent of ad clicks from those sites are fraudulent. "That’s a bad formula for the advertiser," he says.

For its part, Google begs to differ. It says it doesn't believe click fraud is anywhere near that common on its ad network. "We generally think that the estimates of third-party click fraud monitoring systems are artificially high," referring to Click Forensics, a spokesperson tells Media Life. "We don’t agree that it is an increasing problem."

Google will not release specific figures but has said that fewer than 10 percent of the clicks it tracks are not legitimate, and it says it has systems in place to filter the vast majority of these out. Only 0.02 percent are caught reactively – in other words, after an advertiser has complained, says the company.

Meanwhile, in online ratings for the week ended Oct. 14, according to Nielsen Online, Microsoft replaced Google as the top parent company, followed by Yahoo, Time Warner and News Corp. Online. The top five brands were Google, Yahoo, MSN/Windows Live, AOL Media Network and Microsoft.

NexTag was the No. 1 advertiser for the seventh straight week with 5.6 million impressions, followed by No. 2 Countrywide Financial Corporation at 4.7 million. With 30.5 million ads served, Yahoo was again the top advertising site, well ahead of No. 2 MySpace at 4.3 million.

Sessions per person per week remained even to last week at 17, and domains visited per person were also even at 39. PC time per person was up slightly from the previous week, to 17 hours and 35 minutes.

 

Top 25 parent companies
Through Oct. 14

#

Parent

Unique Audience (000)

 Reach %

Time Spent per Person (hh:mm:ss)

1

Microsoft

84,788

62.3

0:42:10

2

Google

84,596

62.2

0:29:11

3

Yahoo!

77,195

56.7

1:07:16

4

Time Warner

69,321

50.9

1:20:50

5

News Corp. Online

43,148

31.7

0:47:18

6

eBay

33,516

24.6

0:55:03

7

InterActiveCorp

29,787

21.9

0:13:51

8

Wikimedia Foundation

22,884

16.8

0:08:12

9

Amazon

22,131

16.3

0:13:50

10

Walt Disney Internet
Group

20,290

14.9

0:20:54

11

Apple Computer

20,210

14.9

0:31:36

12

New York Times Company

20,190

14.8

0:09:51

13

Landmark Communications

19,755

14.5

0:11:21

14

RealNetworks, Inc.

17,231

12.7

0:17:42

15

AT&T Inc.

16,886

12.4

0:20:56

16

Bank of America

13,191

9.7

0:22:35

17

CBS Corporation

12,339

9.1

0:18:50

18

CNET Networks

12,012

8.8

0:07:59

19

United Online

11,766

8.6

0:27:17

20

E.W. Scripps Company

11,206

8.2

0:06:31

21

Comcast Corp.

11,093

8.2

0:32:52

22

Viacom Digital

10,762

7.9

0:26:55

23

Gannett

10,663

7.8

0:10:52

24

General Electric

10,359

7.6

0:10:16

25

Verizon Communications

9,775

7.2

0:20:08

Source: Nielsen Online

 

Top 25 brands
Through Oct. 14

 

Parent

Unique Audience (000)

Reach %

Time spent per person (hh:mm:ss)

1

Google

78,520

57.7

0:22:35

2

Yahoo!

76,242

56.0

1:07:48

3

MSN/Windows Live

62,981

46.3

0:42:45

4

AOL Media Network

57,072

41.9

1:30:09

5

Microsoft

54,450

40.0

0:16:09

6

Fox Interactive Media

37,295

27.4

0:50:46

7

eBay

28,764

21.1

0:56:18

8

YouTube

26,383

19.4

0:20:56

9

Wikipedia

22,747

16.7

0:08:08

10

Apple

20,210

14.9

0:31:36

11

Amazon

17,825

13.1

0:13:32

12

Weather Channel

17,494

12.9

0:11:36

13

Ask Search Network

17,469

12.8

0:15:20

14

Real Network

17,231

12.7

0:17:42

15

CNN Digital Network

15,431

11.3

0:16:24

16

Blogger

13,592

10.0

0:07:27

17

About.com

13,467

9.9

0:03:03

18

Bank of America

12,832

9.4

0:22:21

19

Comcast

9,806

7.2

0:35:57

20

Facebook

9,565

7.0

0:29:53

21

AT&T

9,221

6.8

0:17:00

22

Craigslist

9,101

6.7

0:33:54

23

Chase

8,847

6.5

0:14:02

24

ESPN

8,671

6.4

0:22:38

25

Gorilla Nation Media

8,244

6.1

0:05:28

Source: Nielsen Online

 

Top 25 advertisers 
(excludes house ads)
Through Oct. 14

#

Company

Impressions (000)

1

NexTag, Inc.

5,628,765

2

Countrywide Financial Corporation

4,701,397

3

Netflix, Inc.

3,154,571

4

Experian Group Limited

3,034,824

5

InterActiveCorp

2,609,714

6

General Motors Corporation

2,010,586

7

HSBC Holdings plc

1,681,712

8

Reunion.com L.L.C.

1,484,807

9

Low Rate Source

1,361,056

10

Dell Computer Corporation

1,326,813

11

Apollo Group, Inc.

1,186,325

12

AT&T Corp.

1,154,089

13

Wendy's International, Inc.

874,940

14

Summit Entertainment

862,241

15

United Online, Inc.

613,845

16

Wachovia Corporation

588,499

17

E*TRADE FINANCIAL Corp.

546,639

18

Verizon Communications, Inc.

542,807

19

Scottrade, Inc.

481,963

20

Microsoft Corporation

413,633

21

Echostar Communications Corporation

402,347

22

The Walt Disney Corporation

394,308

23

Monster Worldwide, Inc.

390,700

24

Privacy Matters

363,502

25

Fidelity Investments

361,267

Source: Nielsen Online, AdRelevance

Note: Nielsen Online, AdRelevance service estimated online advertising expenditures account for CPM-based image-based advertising. All reported estimated expenditures and impressions do not account for the following placement types: text only, paid fee services, performance-based campaigns, sponsorships, barters, in-stream ("pre-rolls") players, messenger applications, partnership advertising, promotions and email campaigns. AdRelevance currently does not report estimated spending for paid search advertising.

 

Top 25 advertising sites
(excludes house ads)
Through Oct. 14

 

Company

Impressions (000)

1

Yahoo!

30,456,994

2

MySpace

4,311,088

3

MSN

1,672,397

4

eBay

1,137,171

5

AOL.com

871,508

6

Juno

626,841

7

FOXNEWS.COM

558,565

8

The Weather Channel

558,501

9

MSNBC

525,798

10

NetZero

400,856

11

YouTube

388,948

12

CBS SportsLine

376,445

13

New York Times

332,339

14

IMDb

299,195

15

ESPN.com

298,877

16

Comcast.net

268,593

17

Photobucket

258,802

18

iWon

185,302

19

Excite

184,401

20

The Weather Underground

174,991

21

CNN Money

158,606

22

EarthLink

156,173

23

FOX Sports on MSN

140,377

24

MarketWatch

138,345

25

MyPoints

133,839

Source: Nielsen Online, AdRelevance

Note: Nielsen Online, AdRelevance service estimated online advertising expenditures account for CPM-based image-based advertising. All reported estimated expenditures and impressions do not account for the following placement types: text only, paid fee services, performance-based campaigns, sponsorships, barters, in-stream ("pre-rolls") players, messenger applications, partnership advertising, promotions and email campaigns. AdRelevance currently does not report estimated spending for paid search advertising. Above data does not include any house advertising activity.

 

Average use
Through Oct. 14

 

Current Week

Last Week

% Change

Sessions/Visits per Person

17

17

0

Domains Visited per Person

39

39

0

PC Time per Person

17:35:28

17:24:26

1.06

Active Digital Media Universe

136,103,838

135,148,027

0.71

Current Digital Media Universe Estimate

216,928,471

217,040,790

-0.05

Source: Nielsen Online



Heidi Dawley is a staff writer for Media Life.




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