Share of sales will max at 10 percent to 15 percent
By Heidi Dawley Jan 30, 2007
For years online retail sales have been growing at a double-digit pace, arousing fears of just what the future might hold for brick and mortar stores.
Suddenly that future doesn’t look so grim. Rather than gobbling up much of retail, online will settle for a smaller portion. A new forecast from JupiterResearch predicts a slowing in the growth of online retail sales and an eventual plateauing at between 10 to 15 percent of total sales.
And yet, in a finding of huge significance for online advertising, the forecast sees the growth of the internet as an influencer of sales continuing to grow, and it predicts that by 2011 nearly half of all U.S. retail sales will be either influenced by or transacted on the internet.
“Even though sales online may plateau at 10 to 15 percent, the influence is so much greater than that,” says Patti Freeman Evans, a senior analyst of the retail industry at JupiterResearch.
“We expect continued eyeballs and growth in the amount of research people are doing, and that is a very fertile pool for advertisers.”
Her report, which looks out five years, forecasts that U.S. online sales will grow 16 percent in 2007, to $116 billion. The growth rate will then begin to decline, falling to single-digit increases of 9 percent in 2010 and 8 percent in 2011. And in that year, JupiterResearch forecasts that online sales will account for 6.6 percent of total retail sales.
“The online market place is maturing a little sooner than we thought,” says Freeman Evans. In terms of dollars, the yearly increases will remain in the $12 billion to $15 billion range as the pace of growth slows from a larger base.
The reasons for the sooner-than-expected slowdown: New buyers will continue to come online and existing buyers will continue to spend more, but neither will grow at levels analysts had long expected, predicts the study.
Further, the number of new buyers coming online has nearly reached the saturation point in key demographics, among people who are significant spenders.
As a result, growth in the coming years will mainly come from what the report terms wallet shift, or increased spending from folks already shopping online. But then growth in wallet shift will also begin to slow by 2011, signifying a maturing market. All these forecasts are assuming that no new technology that fundamentally changes online shopping comes along.
And yet through all this more and more people will continue to come online to research their purchases, whether offline or on, and they will be influenced while surfing by a variety of sources, ranging from banner ads to product reviews to information posted on company web sites, according to the forecast.
Offline sales influenced by online research are expected to grow at a compound annual average of 12 percent through 2011, reaching $1 trillion by 2011, and by that year some 47 percent of purchases will be either online or influenced by online.
JupiterResearch notes that the internet is a bigger influencer in some categories of purchases than others, with categories that are endemic to the internet--PCs, software, and consumer electronics--being the most influenced. An example: 12 percent of consumer electronic retail sales will occur online by 2011, but add in offline purchases that have been influenced by online research and that figure will rise to 81 percent.
Meanwhile, in online ratings for the week ended Jan. 21, the top five parent companies were Yahoo, Google, Microsoft, MSN/Windows Live and AOL. The top five brands were also familiar, Yahoo, Google, MSN/Windows Live, AOL Media Network and Microsoft.
Experian Group Limited was the top advertiser with 8.72 million impressions generated, 2.7 million more than No. 2 NexTag. With 25.01 million ads served, Yahoo was again the top advertising site, more than tripling No. 2 MySpace at 7.6 million.
Sessions per were even to last week at 17, with domains visited per person also steady at 40. Average PC time per person per week was essentially unchanged at 17 hours and 19 minutes.
Top 25 parent companies Through Jan. 21
#
Parent
Unique Audience (000)
Reach %
Time Spent per Person (hh:mm:ss)
1
Yahoo!
110,687
68.5
3:02:36
2
Google
108,232
67.0
1:02:03
3
Microsoft
98,625
61.1
0:44:24
4
MSN/Windows Live
98,203
60.8
1:46:41
5
AOL
80,807
50.0
5:06:12
6
eBay
66,193
41.0
1:37:45
7
Fox Interactive Media
61,450
38.1
1:44:57
8
Amazon
50,550
31.3
0:31:13
9
Real Network
43,626
27.0
0:40:37
10
Apple
43,280
26.8
1:21:50
11
MapQuest
40,243
24.9
0:11:38
12
Wikipedia
39,039
24.2
0:16:15
13
Ask Search Network
38,775
24.0
0:23:20
14
YouTube
38,008
23.5
0:38:44
15
About.com
35,976
22.3
0:04:18
16
Wal-Mart Stores
35,573
22.0
0:15:41
17
Weather Channel
34,993
21.7
0:48:23
18
Target
29,735
18.4
0:12:38
19
Blogger
24,136
14.9
0:07:53
20
CNN
23,737
14.7
0:37:36
21
Shopzilla.com Network
22,828
14.1
0:03:28
22
Shopping.com Network
22,758
14.1
0:03:04
23
Disney Online
22,271
13.8
0:32:06
24
BestBuy.com
21,987
13.6
0:11:32
25
Adobe
21,737
13.5
0:03:02
Source: Nielsen//NetRatings
Top 25 brands Through Jan. 21
Parent
Unique Audience (000)
Reach %
Time spent per person (hh:mm:ss)
1
Yahoo!
73,068
54.2
1:10:34
2
Google
70,851
52.5
0:23:35
3
MSN/Windows Live
63,490
47.1
0:44:34
4
AOL Media Network
57,851
42.9
1:52:00
5
Microsoft
55,513
41.1
0:16:07
6
Fox Interactive Media
34,564
25.6
0:44:09
7
eBay
33,350
24.7
0:50:39
8
Weather Channel
21,489
15.9
0:21:34
9
Apple
21,034
15.6
0:34:33
10
Amazon
19,784
14.7
0:11:24
11
Real Network
19,395
14.4
0:19:38
12
Wikipedia
18,042
13.4
0:11:37
13
Ask Search Network
17,776
13.2
0:15:22
14
YouTube
16,066
11.9
0:24:29
15
Bank of America
12,072
9.0
0:24:08
16
CNN
11,650
8.6
0:17:23
17
About.com
11,379
8.4
0:03:21
18
Blogger
9,870
7.3
0:07:32
19
Comcast
8,839
6.6
0:30:21
20
IMDb - Internet Movie Database
8,639
6.4
0:07:41
21
PayPal
8,635
6.4
0:12:11
22
Disney Online
8,597
6.4
0:23:15
23
Nickelodeon Kids and Family Network
8,185
6.1
0:33:21
24
Wal-Mart Stores
7,665
5.7
0:07:19
25
Chase
7,403
5.5
0:18:53
Source: Nielsen//NetRatings
Top 25 advertisers (excludes house ads) Through Jan. 21
#
Company
Impressions (000)
1
Experian Group Limited
8,722,559
2
NexTag, Inc.
5,956,384
3
Reunion.com L.L.C.
2,229,367
4
Netflix, Inc.
1,721,530
5
HSBC Holdings plc
1,679,411
6
H&R Block, Inc.
1,355,194
7
Verizon Communications, Inc.
1,326,472
8
AT&T Corp.
1,150,795
9
Monster Worldwide, Inc.
986,944
10
Apollo Group, Inc.
975,469
11
Vonage Holdings Corp
906,341
12
United Online, Inc.
901,849
13
The News Corporation Limited
875,202
14
InterActiveCorp
754,900
15
Privacy Matters
736,753
16
Blockbuster Inc.
683,805
17
Bank of America Corporation
671,333
18
True
533,693
19
eBay, Inc.
482,847
20
Deutsche Telekom AG
481,130
21
Scottrade, Inc.
462,583
22
The General
443,154
23
E*TRADE FINANCIAL Corp.
439,751
24
Low Rate Source
432,459
25
Weight Watchers International, Inc.
424,412
Source: Nielsen//NetRatings AdRelevance
Top 25 advertising sites (excludes house ads) Through Jan. 21