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Online holiday
shopping was jollier

Sales up 25 percent over 2003 at $23.2 billion

By Diego Vasquez

  Just how this overall holiday shopping season will end up is still unclear. Yes, sales did spike in the days before and after Christmas, but they were driven by discounts, which will leave retailers with higher sales figures but at the expense of profits.
   But online there were no such ambiguities. The season was expected to do smashingly well, and online retailers beat even those expectations.
   The latest evidence of that came yesterday from the Holiday eSpending Report from Goldman Sachs, Harris Interactive and Nielsen//NetRatings.
   U.S. internet shoppers spent $23.2 billion during the 2004 holiday season, which, for the purposes of the report, ran from Nov. 1 through Dec. 26. That marked a 25 percent increase over the $18.5 billion spent online during the same period in 2003, excluding travel.
   Among the top-three online spending categories during the period were Apparel/Clothing, which accounted for 16 percent of total online revenue at $3.76 billion, Toys/Video Games with 11 percent and $2.53 billion, and Electronics with 10 percent and $2.31 billion spent.
   The 2004 Holiday eSpending Report also outlines the fastest-growing categories when compared with 2003.
   The top three included Jewelry, up 113 percent, from $888 million in 2003 to $1.88 billion, Flowers, up 59 percent, from $333 million to $530 million, and Computer Hardware/Peripherals, up 30 percent, from $1.65 billion to $2.14 billion.
   Of those surveyed for the 2004 eSpending Report, 36 percent of respondents cited their preference to avoid crowds as the chief reason they bought online rather than visiting a store. Similarly, 36 percent cited lower prices as the reason they chose online over visiting the mall. Almost as many, 33 percent, cited a wider selection.
  

Top 25 parent companies
Week Ended December 26

#

Parent

Unique Audience (000)

Reach %

Time spent per person (hh:mm:ss)

1

Microsoft

54,022

50.8

0:31:42

2

Time Warner

50,826

47.8

1:26:54

3

Yahoo!

47,983

45.1

0:43:53

4

Google

26,799

25.2

0:07:34

5

eBay

16,498

15.5

0:41:29

6

Amazon

10,362

9.7

0:09:49

7

United States Government

10,325

9.7

0:09:11

8

RealNetworks

9,968

9.4

0:18:03

9

Ask Jeeves

8,996

8.5

0:11:19

10

United Online

8,881

8.4

0:26:53

11

Walt Disney Internet Group

8,396

7.9

0:21:07

12

Landmark Communications

8,321

7.8

0:07:04

13

Viacom International

7,186

6.8

0:18:11

14

InterActiveCorp

6,889

6.5

0:09:40

15

AWS Convergence Technologies

6,372

6.0

0:09:21

16

Network Associates

5,992

5.6

0:10:24

17

CNET Networks

5,851

5.5

0:06:37

18

Apple Computer

5,320

5.0

0:21:33

19

Wal-Mart Stores

5,300

5.0

0:08:04

20

Verizon Communications

5,207

4.9

0:10:19

21

Comcast

4,633

4.4

0:16:50

22

EarthLink

4,590

4.3

0:26:49

23

Intermix Media

4,571

4.3

0:17:44

24

About-Primedia

4,518

4.3

0:03:27

25

Gorilla Nation Media

4,489

4.2

0:06:58

Source: Nielsen//NetRatings

 

Top 25 brands
Week Ended December 26

 

Parent

Unique Audience (000)

Reach %

Time spent per person (hh:mm:ss)

1

Yahoo!

47,074

44.3

0:44:38

2

MSN

41,185

38.7

0:27:01

3

AOL

40,656

38.2

1:41:55

4

Microsoft

39,030

36.7

0:15:21

5

Google

26,283

24.7

0:07:25

6

eBay

16,116

15.2

0:40:06

7

Real

9,690

9.1

0:17:47

8

Amazon

8,912

8.4

0:09:31

9

Weather Channel

8,184

7.7

0:06:59

10

WeatherBug

6,314

5.9

0:09:23

11

McAfee

5,975

5.6

0:10:25

12

Apple

5,320

5.0

0:21:33

13

CNN

5,081

4.8

0:09:21

14

Netscape

4,952

4.7

0:10:06

15

MapQuest

4,834

4.5

0:07:02

16

Wal-Mart Stores

4,807

4.5

0:07:41

17

Gorilla Nation Media

4,489

4.2

0:06:58

18

Intermix Media

4,451

4.2

0:18:12

19

Lycos Network

4,341

4.1

0:03:50

20

Comcast

4,264

4.0

0:17:46

21

About.com

4,042

3.8

0:03:16

22

EA Online

4,005

3.8

1:13:18

23

EarthLink

3,603

3.4

0:24:59

24

Bank of America

3,584

3.4

0:21:06

25

ESPN

3,559

3.4

0:19:54

Source: Nielsen//NetRatings

 

Top 25 advertisers 
(excludes house ads)
Week Ended December 26

#

Company

Impressions (000)

1

SBC Communications

440,149

2

Verizon Communications

392,416

3

LowerMyBills.com

347,361

4

InterActiveCorp

337,411

5

Dell Computer Corporation

311,159

6

Ford Motor Company

302,839

7

NetQuote/Auto Insurance Shopper

301,546

8

Netflix

293,905

9

Orbitz

269,896

10

Time Warner

245,121

11

eBay

240,012

12

AT&T Wireless Services

233,949

13

General Electric Company

226,095

14

Vonage Holdings 

212,016

15

Scottrade

208,660

16

Citigroup

189,847

17

Deutsche Telekom AG

172,893

18

MatchNet plc

171,516

19

Best Buy 

171,268

20

Altria Grou

165,400

21

United Online,

164,141

22

Ameritrade Holding Corporation

156,863

23

BellSouth Corporation

156,421

24

Viacom

146,374

25

Hyatt Hotels Corporation

145,540

Source: Nielsen//NetRatings AdRelevance

 

Top 25 advertising sites
(excludes house ads)
Week Ended December 26

 

Company

Impressions (000)

1

Yahoo!

4,333,761

2

MSN

2,157,566

3

AOL.com

402,969

4

myspace

396,903

5

Juno

383,950

6

iWon

378,328

7

CNN

339,521

8

The Weather Channel

320,531

9

eBay

315,257

10

NetZero

309,803

11

FOXNEWS.COM

302,296

12

ESPN.com

284,375

13

Excite

275,559

14

New York Times

258,659

15

The Weather Underground

191,058

16

About.com

188,944

17

EarthLink

187,639

18

MSNBC

175,464

19

Classmates

165,066

20

Netscape

142,135

21

CollegeHumor

120,734

22

IMDb

116,809

23

Pogo

108,092

24

Realtor.com

107,919

25

Food Network

104,148

Source: Nielsen//NetRatings AdRelevance

 

Average use
Week Ended December 26

 

 

Current Week

Last Week

% Change

Sessions/Visits per Person

11

12

-8.33

Domains Visited per Person

21

22

-4.55

PC Time per Person

8:20:30

8:48:01

-5.21

Active Digital Media Universe

106,788,618

108,341,614

-1.43

Current Digital Media Universe Estimate

197,895,826

197,895,621

0.00

Source: Nielsen//Net Ratings AdRelevance


Jan 4, 2005 © 2005 Media Life


- Diego Vasquez is a staff writer for Media Life.
 


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